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What is ResortSuite SALES & CATERING?

ResortSuite SALES & CATERING provides a comprehensive solution for managing all aspects of banquet operations, encompassing everything from sales task lists and quotes to contracts, event management, and billing processes. This versatile platform handles a wide range of events, from single-day banquets or weddings to lengthy conferences or multi-venue conventions, guaranteeing a detailed view of each guest's experience throughout their stay. It offers real-time information regarding hotel room availability and enables the effortless creation of room blocks linked to the master account for seamless planning. Whether you are coordinating a cozy gathering or overseeing multiple large-scale events over several days, you can manage everything through a single booking interface, simplifying the entire process. Moreover, operational efficiency is further improved as you can include specific instructions for each event or add notes to contracts, invoices, and BEOs. Users also enjoy comprehensive access to resort amenities, including spa services, activities, and tee times specifically designed for group reservations, which enhances the overall planning journey. This not only optimizes the organization of events but also significantly boosts the satisfaction levels of your guests, ensuring a memorable experience for everyone involved. By utilizing this platform, event planners can focus on creating exceptional experiences while minimizing logistical challenges.

What is Excellent?

Excellent serves as a holistic online operations platform specifically designed for high-end restaurant groups, seamlessly blending event management with staff training, marketing strategies, and investor relations. The Excellent Events module streamlines lead management, creates proposals, handles electronic contracts, processes online payments, organizes banquet event orders, manages venue scheduling, and provides options for menus and packages, while also offering guest access portals and comprehensive reporting across various locations. Simultaneously, Excellent Craft provides an array of staff training initiatives, encompassing assessments, certifications, and a comprehensive repository for compliance documentation to ensure regulatory adherence. In terms of marketing, Excellent Marketing generates social media content and guest emails based on group event specifics, with each communication undergoing human review before distribution to maintain quality. Furthermore, Excellent Partner assists in formulating financial forecasts and keeps investors informed with pertinent company updates, ensuring transparency and trust. The platform effectively connects multiple locations and guest records, offering support in both English and Spanish across mobile and desktop platforms. Crucially, all AI-generated communications require human approval prior to being dispatched, which not only guarantees the accuracy and quality of the messages but also nurtures a more tailored engagement with clients and stakeholders. This emphasis on oversight reinforces the commitment to delivering exceptional service while fostering stronger relationships within the industry.

Media

Media

No images available

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Whistle Messaging

Integrations Supported

Claude
Instagram
Model Context Protocol (MCP)
Stripe

API Availability

API Availability

Has API

Pricing Information

$20000 one-time payment

Pricing Information

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ResortSuite

Date Founded

1999

Company Location

Canada

Company Website

www.resortsuite.com

Company Facts

Organization Name

Excellent AI LLC

Date Founded

2026

Company Location

United States

Company Website

beexcellent.ai

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Customer Database
Event Management
Inventory Management
Kitchen / Menu Management
Quote Management
Waitstaff Management

Categories and Features

Event Management

Not specified

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