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What is ResortSuite CONCIERGE?
Effortlessly streamline third-party bookings for your guests using ResortSuite CONCIERGE, which enables properties to manage external reservations alongside partner information, thereby enriching the personalization of the luxurious experience. This innovative platform highlights the services of external providers, presenting comprehensive details on pricing, availability, and important notifications for guests. In addition, it offers a complete record of a guest’s external bookings, which ensures that top-notch service is continuously provided and encourages repeat visits. Furthermore, it captures interactions and preferences, ensuring that your staff has access to timely and relevant information at all times. With its fully integrated design, this multi-vendor solution is perfectly tailored for concierge operations that adhere to corporate standards for Property Management Systems (PMS) and Point of Sale (POS) systems. By improving operational efficiency, this integration significantly enhances the entire guest experience, making each visit memorable and satisfying. Ultimately, ResortSuite CONCIERGE empowers properties to deliver exceptional service that keeps guests coming back for more.
What is ResortSuite SALES & CATERING?
ResortSuite SALES & CATERING provides a comprehensive solution for managing all aspects of banquet operations, encompassing everything from sales task lists and quotes to contracts, event management, and billing processes. This versatile platform handles a wide range of events, from single-day banquets or weddings to lengthy conferences or multi-venue conventions, guaranteeing a detailed view of each guest's experience throughout their stay. It offers real-time information regarding hotel room availability and enables the effortless creation of room blocks linked to the master account for seamless planning. Whether you are coordinating a cozy gathering or overseeing multiple large-scale events over several days, you can manage everything through a single booking interface, simplifying the entire process. Moreover, operational efficiency is further improved as you can include specific instructions for each event or add notes to contracts, invoices, and BEOs. Users also enjoy comprehensive access to resort amenities, including spa services, activities, and tee times specifically designed for group reservations, which enhances the overall planning journey. This not only optimizes the organization of events but also significantly boosts the satisfaction levels of your guests, ensuring a memorable experience for everyone involved. By utilizing this platform, event planners can focus on creating exceptional experiences while minimizing logistical challenges.
Integrations Supported
Integrations Supported
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Whistle Messaging
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$20000 one-time payment
Supported Platforms
SaaS
Supported Platforms
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Agilysys
Date Founded
2000
Company Location
Canada
Company Website
www.resortsuite.com/applications/concierge/
Company Facts
Organization Name
ResortSuite
Date Founded
1999
Company Location
Canada
Company Website
www.resortsuite.com
Categories and Features
Concierge
Not specified
Categories and Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Customer Database
Event Management
Inventory Management
Kitchen / Menu Management
Quote Management
Waitstaff Management