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What is Results Software?

Results is a cutting-edge solution for service operations and Field Service Management (FSM). Explore our award-winning software that transforms Customer Relationship Management (CRM) by seamlessly merging project management with field service activities. This all-encompassing tool, packed with vital integrations, is ideally suited for service-oriented sectors and small to medium-sized enterprises with ongoing client interactions. Results enables organizations to cultivate lasting customer connections, enhance operational efficiencies, and drive sustainable growth. With a strong emphasis on client needs, it presents a robust solution designed for today's digital and remote work environments, empowering businesses to maximize their potential for achievement. Furthermore, Results boasts compatibility with top business applications, including both global QuickBooks® Desktop and QuickBooks Online, along with Outlook, Gmail, and Zapier, ensuring a smooth workflow across platforms. This versatility makes it an indispensable asset for any service-driven organization aiming to excel.

What is Khoros?

Khoros facilitates effortless engagement with your customers from the moment of the first offer right through to the final sale and even after. You can connect with your audience on their preferred platforms, such as messaging, chat, social media, email, SMS, and within both external and your own branded communities, ensuring that you stay linked at all times. Our AI-enhanced platform acts as a trusted partner during both your high-achieving moments and tough challenges. With Khoros, you gain access to enterprise-grade workflows that are tailored to handle complex deployments, support high traffic demands, and meet the security and brand protection needs of leading global brands, all backed by an award-winning service team committed to your achievements. We strive to be more than merely a technology provider; Khoros delivers outstanding services, expert coaching, and a wealth of industry insights, establishing us as the perfect collaborator for your ongoing growth and success. By working together, we can cultivate lasting relationships and encourage significant engagement with your customers, ultimately leading to a more robust and loyal customer base. Our commitment to innovation ensures that we continuously adapt to meet the ever-evolving needs of your business.

Media

Media

Integrations Supported

Acquia DAM (Widen)
Avalara
BL.INK
Bazaarvoice
Brandwatch
Calendly
Common Room
Domo
Gmail
Google Analytics
InboxCRM by AppEQ
KaseSync
Khoros Community
NetBase Quid
QuickBooks Desktop Pro
Salesforce
SearchUnify
Tableau
Welcome Software
WhatsApp

Integrations Supported

Acquia DAM (Widen)
Avalara
BL.INK
Bazaarvoice
Brandwatch
Calendly
Common Room
Domo
Gmail
Google Analytics
InboxCRM by AppEQ
KaseSync
Khoros Community
NetBase Quid
QuickBooks Desktop Pro
Salesforce
SearchUnify
Tableau
Welcome Software
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$29/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Results Software

Date Founded

1983

Company Location

United States

Company Website

www.results-software.com

Company Facts

Organization Name

Khoros

Date Founded

2008

Company Location

United States

Company Website

khoros.com

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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