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What is Retail Unity?

Enhance your sales capabilities across both online and brick-and-mortar stores by making sure that all product sizes and variations are accessible through digital means. This strategy can lead to a significant increase in conversion rates, which in turn, elevates customer satisfaction. The selection available on your digital sales platforms and within specific regions is influenced by customized filters and settings tailored to your needs. To prevent the problem of overselling when several channels draw from the same virtual inventory, a flexible safety margin is established based on sales turnover rates. Furthermore, digital orders are strategically distributed across all stock locations using a range of business rules. This approach not only lowers operational costs by efficiently using existing resources, such as leveraging staff downtime in physical locations, but also enhances stock allocation by factoring in local demand trends and addressing issues like incomplete size offerings, erroneous returns, shipping costs, and delivery schedules. By streamlining these operations, businesses can achieve greater efficiency while also significantly boosting the overall customer experience and satisfaction, creating a more cohesive and responsive retail environment. Ultimately, this comprehensive strategy fosters stronger connections with customers, which can lead to increased loyalty and repeat business.

What is Octopus?

Your e-commerce platform is linked to more than 50 Point-of-Sale fields, enabling the simultaneous uploading of product information and downloading of customer and order data directly into your POS system. Octopus ensures seamless integration between your online and physical retail spaces, accurately updating inventory levels across all sales channels through its bidirectional synchronization, thereby avoiding the risk of overselling. Additionally, stock and pricing modifications in the POS are automatically updated with your online store at scheduled intervals. Orders made online are efficiently transferred to the POS, where receipts are generated automatically for convenience. By adopting a multichannel sales approach, Octopus significantly enhances the shopping experience for customers, whether they're buying through a desktop or mobile device, over the phone, or in a brick-and-mortar location. As nearly every retail business today operates on a multichannel basis, connecting a POS system with your online shop and various marketplaces has become increasingly critical for smooth operations. This integration not only streamlines sales management across multiple platforms but also leads to heightened customer satisfaction and operational effectiveness, making it a vital component of modern retail strategies. As a result, businesses are better equipped to respond to customer demands while optimizing their inventory management practices.

Media

Media

Integrations Supported

ChannelEngine

Integrations Supported

ChannelEngine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retail Unity

Date Founded

2016

Company Location

Netherlands

Company Website

www.retailunity.com

Company Facts

Organization Name

Omnichannel Commerce

Date Founded

2014

Company Location

United States

Company Website

www.omnichannelcommerce.biz

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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