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What is Retreaver?

Retreaver is an innovative cloud-based solution for call centers that efficiently tracks, tags, and directs calls to the appropriate agents or departments. Our platform empowers marketers, agencies, and brands to gain insights from inbound calls, manage caller profiles effectively, and route calls dynamically. Additionally, we provide tools to monitor conversions, assess ROI, and generate comprehensive reports. By utilizing advanced CRM databases and real-time tracking, businesses can enhance customer experiences, minimize call durations, and boost overall satisfaction. With Retreaver, you have the capability to define custom call data properties through personalized tags, which are linked to specific phone numbers or calls, allowing for improved campaign management. We pride ourselves on optimizing our operational costs, which enables us to pass savings on to our clients. Notably, we do not require any monthly contracts and maintain competitive pricing. Reach out to us today to receive a personalized quote tailored to your needs.

What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Zendesk
Zoho CRM
Anura.io
CentraHub CRM
Chakra Sales CRM
Facebook
Focus X
Freshdesk
Freshsales
Google Drive
HubSpot Marketing Hub
Keap
MyClassboard
Salesforce Agentforce Marketing
Slack
Vitrify IVF Software
WordPress

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Pipedrive
Zendesk
Zoho CRM
Anura.io
CentraHub CRM
Chakra Sales CRM
Facebook
Focus X
Freshdesk
Freshsales
Google Drive
HubSpot Marketing Hub
Keap
MyClassboard
Salesforce Agentforce Marketing
Slack
Vitrify IVF Software
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$1.00/month/user
No monthly fees & no features locked behind pay walls. Pay as you go with competitive prices for high volume clients starting at $0.05 a minute
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retreaver

Date Founded

2012

Company Location

Canada

Company Website

www.retreaver.com

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Categories and Features

Affiliate

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

PPC

A/B Testing
Account Alerts
Analytics / ROI Tracking
Bid Management
Budget Management
Campaign Management
Conversion Tracking
Google / Bing Ads
Keyword Research Tools
Keyword Tracking
Landing Pages / Web Forms
URL Builder

Search Engine Marketing (SEM)

A/B Testing
Account Alerts
Analytics / ROI Tracking
Bid Management
Budget Management
Campaign Management
Conversion Tracking
Google / Bing Ads
Keyword Research Tools
Keyword Tracking
Landing Pages / Web Forms
URL Builder

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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