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What is Reviato?

Reviato is a specialized software designed for the hospitality industry, focusing on review analytics for venues such as restaurants, cafés, boutique hotels, and guesthouses. This innovative platform consolidates customer feedback from major sites like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one intuitive dashboard, allowing users to identify sentiment trends, recurring themes, and pressing concerns that require attention. By leveraging Reviato, hospitality teams can quickly understand what guests appreciate or dislike, thus avoiding the tedious process of analyzing each review individually. Consequently, businesses are empowered to concentrate on improving guest experiences through actionable insights, rather than getting lost in a vast array of feedback. Additionally, this streamlined approach helps establishments stay ahead of customer expectations by proactively addressing issues and enhancing their service offerings.

What is Clariv?

Clariv is an all-in-one AI-powered reputation intelligence and social media management platform that helps organizations understand customer emotions and strengthen their digital presence. The system collects and analyzes reviews from more than 80 online platforms, including major sites like Google, Yelp, Facebook, and TripAdvisor. Using advanced natural language processing, Clariv detects nuanced emotions such as satisfaction, frustration, concern, or delight within customer feedback. Reviews and messages are automatically sorted and tagged by relevant categories including service quality, pricing issues, wait times, and staff interactions. This automation significantly reduces manual effort while increasing sentiment precision and operational awareness. The platform also provides unified social media management, enabling users to create content once and schedule it across 15+ networks from a single dashboard. A centralized calendar keeps messaging aligned across teams and locations. Smart alerts notify businesses of negative trends or unusual sentiment drops before they escalate into larger problems. Predictive analytics further enhance decision-making by forecasting potential churn risks and emerging issues. Built-in collaboration workflows make it easy for teams to respond quickly and maintain consistent brand communication. With over 50 integrations, Clariv connects smoothly to existing CRM and marketing tools without complicated setup. By combining AI-driven review intelligence, social publishing, and actionable insights, Clariv empowers businesses to reduce churn, improve customer satisfaction, and drive sustainable revenue growth.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EthosLink

Company Website

www.reviato.com

Company Facts

Organization Name

Clariv

Date Founded

2025

Company Location

United States

Company Website

www.clariv.ai/

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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Popular Alternatives

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Critique

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