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What is ReviewTrail?

ReviewTrail was designed to help small and medium-sized businesses, as well as local enterprises, effortlessly enhance their online reputation by managing positive customer feedback effectively. What started as an additional service for our SEO agency clients quickly evolved into a standalone tool with the potential to benefit a broader spectrum of businesses. This insight prompted the formal launch of ReviewTrail. Drawing from our extensive experience in digital marketing, we understand the challenges that SMEs face, particularly the critical role a solid reputation plays in their success and growth in the digital arena. Welcome to ReviewTrail, your dedicated ally in elevating your business's online image. The platform is particularly ideal for owners who prioritize operational duties and prefer to avoid the hassle of reaching out to customers individually for public online reviews. With ReviewTrail, you can concentrate on managing your business while we take care of your reputation management needs, ensuring that your brand shines in the crowded digital marketplace. Our mission is to empower you to thrive without the burden of reputation concerns.

What is Feefo?

Genuine individuals. Honest feedback. Insightful viewpoints. Remove the guesswork in improving your business and crafting an exceptional customer experience. Feefo provides you with essential tools and insights to nurture relationships, boost your brand reputation, and make informed decisions for the future. By offering state-of-the-art technology and all-encompassing support, we empower you to connect directly with your customers, achieve remarkable results, and gain a clear perspective of your business environment. Our committed team is comprised of innovators, imaginative thinkers, and seasoned professionals who are enthusiastic about being part of something remarkable. We prioritize our core values, ensuring that there are no hard-sell tactics or hidden motives; our primary goal is to utilize our expertise to help businesses of all sizes cultivate reliable relationships with their clients, improve experiences, and reach their objectives. Behind our technology, you will find dedicated individuals who are passionate about guiding you through your journey, ensuring that you always feel supported in your quest for achievement. By choosing Feefo, you’re not merely accessing a service; you are becoming part of a community that is wholeheartedly focused on nurturing your development and success while celebrating every milestone along the way.

Media

Media

Integrations Supported

Airbnb
Google Maps
Healthgrades
Tripadvisor
Yelp
Zillow

Integrations Supported

Chattermill
Dovetail
Magento
OpenCart
Policyflow
Remarkable Commerce
Shopify
Stackreaction
TRIBUS
Upzelo
Workbooks Web Insights
Wufoo
Zapier
tradeit

API Availability

API Availability

Has API

Pricing Information

$10 per location per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ReviewTrail

Company Website

reviewtrail.com

Company Facts

Organization Name

Feefo

Date Founded

2010

Company Location

United Kingdom

Company Website

www.feefo.com

Categories and Features

Product Review

Not specified

Review Management

Not specified

Categories and Features

Customer Engagement

Communication Management
Content Syndication
Feedback Collection
Video Content

Customer Experience

Dashboard
Feedback Management
Sentiment Analysis

Customer Feedback

Not specified

Product Review

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Sentiment Analysis
Social Sharing

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