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What is REVIEWS.io?

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

What is Review Ninja?

Review Ninja effectively integrates with various social media channels, simplifying the communication flow between businesses and their clientele while improving overall efficiency. This innovative tool empowers users to manage customer interactions with features aimed at enhancing brand credibility and visibility across prominent review platforms. The user-friendly dashboard provides real-time analytics on your listings, customer engagements, and performance metrics. We enable you to elevate positive customer testimonials online by automatically directing happy clients to the most influential review sites. The easy-to-navigate dashboards from Review Ninja allow for effortless tracking of changes and trends related to your business. This all-in-one platform lets you access every client interaction in one convenient location, facilitating prompt replies without requiring extensive time commitments. Furthermore, your dashboard presents a concise yet enlightening overview of customer opinions, providing valuable insights into your company's reputation. By leveraging Review Ninja, businesses can refine their engagement tactics and cultivate deeper relationships with their audience, ultimately driving greater customer satisfaction and loyalty. As a result, companies not only improve their online presence but also create a more responsive and customer-focused approach.

Media

Media

Integrations Supported

Appbrew
BigCommerce
Bubblehouse
Chattermill
Gorgias
Influence
Insider One
JustReview
Magento
Meltano
OpenCart
Scispot
Shapo
Shopify
Supaboard
WiserNotify
Wix
WooCommerce
X (Twitter)
tradeit

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$89 per month
Free Trial Offered?

Pricing Information

$20.00/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

REVIEWS.io

Date Founded

2010

Company Location

United Kingdom

Company Website

reviews.io

Company Facts

Organization Name

Review Ninja

Date Founded

2017

Company Location

United States

Company Website

review.ninja/

Categories and Features

Customer Loyalty

Not specified

Product Review

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing

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