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What is Revinate?

Deliver timely, relevant, and customized email marketing campaigns designed to captivate your hotel guests effectively. Quickly promote all hotel discounts, special offers, and other important announcements with our intuitive platform. Our drag-and-drop email editor enables you to easily design beautiful, responsive emails tailored specifically for your hotel. Personalize each email using dynamic content, merge tags, segmentation, and automated triggers to enhance the guest experience. Manage both positive and negative hotel reviews promptly within the system. Use the ticketing feature to efficiently report service concerns to the right team or department. Assess your hotel's performance against competitors by examining online review rankings. Centralize your hotel's social media accounts to effectively monitor engagement, provide updates, and analyze insights. By adopting this holistic strategy, you not only optimize your communication efforts but also foster stronger relationships with guests and elevate overall satisfaction. Ultimately, enhancing guest experiences leads to increased loyalty and repeat bookings.

What is Concilio?

The intelligence platform crafted to leverage the capabilities of hotel and guest information provides valuable insights that can significantly enhance guest experiences. By acknowledging each guest's connection both online and on-site, the platform transforms the way hotels interact with their clientele. Our distinctive guest scoring mechanism reveals the authentic identity behind every reservation and evaluates their potential value to the hotel. The Concilio Insight Engineâ„¢ offers practical insights that enable you to connect and market to guests, whether on an individual basis or as part of larger groups. Specifically designed for modern hoteliers, the system allows for flexible interaction with data in your preferred style. Effortlessly navigate user-friendly dashboards to uncover various guest personas and demographic segments. It integrates reservation and guest information from diverse hotel systems into a single, all-encompassing stream. Moreover, you can enhance guest profiles with additional insights derived from our exclusive classification and segmentation techniques. With a visually appealing and user-friendly interface, you can explore and manipulate your enriched data effortlessly. This platform not only ensures that each guest feels appreciated and recognized but also fosters a memorable experience that builds long-term loyalty and encourages repeat visits. By prioritizing personalization, the platform ultimately transforms the hospitality experience into something extraordinary.

Media

Media

Integrations Supported

Blotout
Booking.com
BrightSide
CaptiFi
FairPlanner
IDeaS G3 RMS
Integrate.io
Juyo Analytics
Meltano
Mosaic by MethodWorx
Playable
RMS Cloud
Singer
StayFi
Toucan
Whistle Messaging
Xplenty
protel MICE

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Revinate

Date Founded

2009

Company Location

United States

Company Website

www.revinate.com

Company Facts

Organization Name

Concilio Labs

Date Founded

2013

Company Location

United States

Company Website

www.conciliolabs.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Reviews Management
Single Property

Hotel CRM

Not specified

Categories and Features

Hotel CRM

Not specified

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