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What is Revinate?

Deliver timely, relevant, and customized email marketing campaigns designed to captivate your hotel guests effectively. Quickly promote all hotel discounts, special offers, and other important announcements with our intuitive platform. Our drag-and-drop email editor enables you to easily design beautiful, responsive emails tailored specifically for your hotel. Personalize each email using dynamic content, merge tags, segmentation, and automated triggers to enhance the guest experience. Manage both positive and negative hotel reviews promptly within the system. Use the ticketing feature to efficiently report service concerns to the right team or department. Assess your hotel's performance against competitors by examining online review rankings. Centralize your hotel's social media accounts to effectively monitor engagement, provide updates, and analyze insights. By adopting this holistic strategy, you not only optimize your communication efforts but also foster stronger relationships with guests and elevate overall satisfaction. Ultimately, enhancing guest experiences leads to increased loyalty and repeat bookings.

What is Experience Hotel?

A growing number of emails are being read on smartphones, while many reservations are finalized on desktop computers, leading to difficulties in accurately assessing the revenue from your email marketing strategies. Fortunately, our state-of-the-art tracking system enables precise monitoring of all bookings generated by your email campaigns, capturing them whether they happen instantly or after a few days and accounting for various devices like tablets or computers. Alarmingly, research indicates that approximately 30% to 40% of travelers fail to report their concerns to your front desk, which can result in a lack of satisfaction and potentially negative online reviews. To combat this issue, we provide a robust database that centralizes individual guest information, making sure that all pertinent details are organized in one location. Furthermore, we implement unique identifiers such as email addresses, phone numbers, and passport numbers to effectively reduce duplicate records. This method not only enhances your insight into guest experiences but also significantly bolsters your capacity to address their needs promptly and efficiently. By streamlining the process of managing guest data, you can foster better relationships with your patrons and improve overall satisfaction rates.

Media

Media

Integrations Supported

Blotout
Booking.com
BrightSide
CaptiFi
FairPlanner
IDeaS G3 RMS
Integrate.io
Juyo Analytics
Meltano
Mosaic by MethodWorx
Playable
RMS Cloud
Singer
StayFi
Toucan
Whistle Messaging
Xplenty
protel MICE

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€2.5 per room per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Revinate

Date Founded

2009

Company Location

United States

Company Website

www.revinate.com

Company Facts

Organization Name

Experience Hotel

Date Founded

2013

Company Location

United States

Company Website

www.experience-hotel.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Reviews Management
Single Property

Hotel CRM

Not specified

Categories and Features

Hotel CRM

Not specified

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