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What is rezio?

Established in 2019 and based in Taipei, rezio has emerged as Asia's premier online booking platform tailored for attractions, tours, and activity providers, aimed at modernizing local businesses in the tourism sector and linking them to a global audience. Specifically designed for tour operators and activity providers who previously relied on offline methods, rezio offers a comprehensive software-as-a-service solution that minimizes operational costs by enabling users to create their own e-commerce storefronts compatible with various payment systems while also managing real-time inventory across multiple channels and crafting customized vouchers for different booking situations. In addition to its consumer-focused services, businesses can take advantage of rezio's B2B Agent Portal and Channel Manager, allowing them to effectively manage and enhance their international distribution efforts, thereby showcasing local offerings to a wider audience. With rezio, companies can streamline their operations without needing an additional travel solution, as it seamlessly facilitates sales to both B2C and B2B markets while integrating their inventory with leading online travel agencies (OTAs). This holistic approach empowers businesses to thrive in a competitive landscape while simplifying their operational processes.

What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

Media

Media

Integrations Supported

Apple Pay
Facebook
Google

Integrations Supported

2Subscribe
Microsoft Outlook

API Availability

Has API

API Availability

Pricing Information

$49
3 Different Pricing Solutions to cater to your needs.
GROW - $49/month
RISE - $99/month
SUPER - $159/month
ENTERPRISE - Please contact us for more information
Free Version
Free Trial Offered?

Pricing Information

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

rezio

Date Founded

2019

Company Location

Taiwan

Company Website

rezio.io/

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Categories and Features

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Third Party Booking

Tour Operator

Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel

Not specified

Categories and Features

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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