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What is Rich Returns?

A significant portion of a customer support representative's time is spent addressing return-related questions. Allowing customers to handle returns themselves can greatly enhance their overall experience. Emphasizing a simple returns procedure is the best strategy to convert more visitors into customers and increase your average order value. Drawing from our extensive experience with Shopify Plus merchants, we serve as your trusted partner in navigating Shopify returns and elevating your brand internationally. By collaborating with us, you can concentrate on expanding your business while we optimize your return management. This partnership not only improves efficiency but also fosters customer loyalty, ensuring a more sustainable growth trajectory.

What is Perform.AI?

Ambitious brands run their entire commerce experience on Perform.AI. One connected system covers the full path a shopper takes — and the path their AI agent takes too: being surfaced and recommended, buying, receiving, sending back. Powering it is AI Decision Intelligence, a data engine that never stops working on three outcomes: fatter gross margin, customers who stay, leaner logistics cost. Brands like Nespresso, Shopify, Puma and Zalando are already on the platform, backed by more than 1,100 carrier connections worldwide.

Media

Media

Integrations Supported

Shopify
EasyPost
Intercom
ShipStation
Shopify Plus

Integrations Supported

Shopify
SAP Store

API Availability

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?

Pricing Information

Book a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Rich Returns

Company Website

www.richcommerce.co

Company Facts

Organization Name

Perform.AI

Date Founded

2016

Company Location

Singapore

Company Website

www.perform.ai/

Categories and Features

Returns Management

Not specified

Categories and Features

AI Search Monitoring

Not specified

Logistics

3PL
Order Management
Shipping Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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