Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CrankWheel Reviews & Ratings
    240 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,277 Ratings
    Company Website
  • SiteKiosk Reviews & Ratings
    30 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    127 Ratings
    Company Website
  • TelemetryOS Reviews & Ratings
    282 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,634 Ratings
    Company Website
  • Switcher Studio Reviews & Ratings
    21 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,598 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    939 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website

What is RichCall?

RichCall enables remote sales and support, offering your customers a seamless one-touch live assistance feature. This platform can be seamlessly integrated into your website, kiosk, or mobile application, allowing users to initiate a fully interactive session with a remote expert through video, co-browsing, and app sharing capabilities. The primary applications of RichCall include options like click-to-call, click-to-video, and co-browsing, which enhance customer engagement. Customers can utilize click-to-call and co-browsing for effective support, and even initiate co-browsing sessions while on the go. Additionally, RichCall supports mobile camera sharing for both sales and support purposes, where agents can demonstrate products through the shared mobile camera, while customers can showcase any issues with their devices by sharing their mobile camera feed. With its capabilities for kiosks, RichCall offers remote expert assistance via HD video, scanner, and printer integration, ensuring that users receive live video assistance for existing self-service or support kiosks. This comprehensive solution not only improves customer interactions but also streamlines the support process, making it more efficient and user-friendly.

What is Feederloop?

Feederloop enables the integration of video chat, screen sharing, and co-browsing directly into your website. This platform facilitates immediate video interactions with users on your site, eliminating the necessity for extra software or downloads. Feederloop is particularly effective for enhancing customer support, onboarding experiences, and sales interactions. By using this tool, businesses can deliver an almost face-to-face experience to everyone visiting their website or web application. Additionally, Feederloop can seamlessly integrate with all leading chat platforms or operate independently as a widget on your site, offering flexibility to suit various user needs.

Media

Media

Integrations Supported

Integrations Supported

Chatra
Drift
Gist
Intercom
LiveAgent
Slack
tawk.to

API Availability

API Availability

Pricing Information

$192 / month
Cloud and on-prem deployments are available.
Free Trial Offered?

Pricing Information

$20/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Aurus

Date Founded

2009

Company Location

Russian Federation

Company Website

richcall.io

Company Facts

Organization Name

Feederloop

Date Founded

2021

Company Location

South Africa

Company Website

www.feederloop.com

Categories and Features

Co-Browsing

Not specified

Customer Service

Virtual Assistant

Categories and Features

Co-Browsing

Not specified

Session Replay

Not specified

Video Conferencing

Not specified

Popular Alternatives

Popular Alternatives

RemoteHQ Reviews & Ratings

RemoteHQ

Mythical Labs
RemoteHQ Reviews & Ratings

RemoteHQ

Mythical Labs
Cardina Reviews & Ratings

Cardina

Caldera Labs