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What is Rilk?

Rilk was built by people who resell refurbished electronics, for the problem generic inventory tools skip: the same model is not the same unit. Every phone, laptop or console carries its own serial or IMEI, its own grade, its own cost and its own sale. Rilk tracks each unit from the purchase order it arrived on, through receiving, grading and any regrading, into the bin it sits in, onto the order it shipped on and against the payout it settled in. When a return comes back, the unit is received, graded again and either restocked or sent for repair, with its history intact. Around that sits the rest of the operation: one order queue across Amazon, Walmart, eBay, Shopify, Back Market, Newegg and more; labels bought on the order with rate shopping across UPS, FedEx and USPS; pick lists and bulk shipping; FBA and WFS inbound shipments. Free covers orders and labels up to 500 orders a month with no credit card. Serial tracking, warehouse and returns are on Pro.

What is Crossroads?

Trivaeo is a dedicated platform for Stock, Sales, and Order Management, specifically tailored for resellers of returned, pre-owned, and graded goods. Unlike conventional CRM systems, Trivaeo tackles all logistical and procedural challenges your business encounters, facilitating a transformative experience. This cutting-edge platform is comprised of a variety of applications that are built on a secure and robust cloud infrastructure. Why does this matter to you? The solution guarantees that tasks are executed accurately on the first attempt, empowering your team to achieve remarkable efficiency. As a SaaS solution, Trivaeo is committed to optimizing operations within your graded stock resale business, allowing you to provide outstanding service to your customers. With just a single click, you can easily manage your product catalog and obtain images and specifications online. You can quickly link to your own website or utilize the intuitive built-in e-commerce site for your needs. Additionally, Trivaeo ensures seamless integration with eBay and other marketplaces, enabling you to list products directly from the platform effortlessly. Furthermore, by streamlining your workflow, Trivaeo not only boosts your operational efficiency but also significantly enhances the experience for your customers, fostering greater satisfaction and loyalty.

Media

Media

Integrations Supported

Amazon
Etsy
Mirakl
PayWhirl
Rithum
SPS Commerce
Shopify
Walmart
WooCommerce
eBay

Integrations Supported

Amazon
Etsy
Mirakl
PayWhirl
Rithum
SPS Commerce
Shopify
Walmart
WooCommerce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$0/month
Free: $0/month. One company, first 500 orders a month included, Amazon, Walmart, eBay, Shopify and WooCommerce, shipping labels on your own carrier accounts, rate shopping, orders and product catalog. No credit card to start.

Pro: $999/month minimum, one company. Everything in Free, plus Back Market, Newegg, Etsy, Temu listings and PayWhirl orders; full inventory with warehouses, bins and serials; purchase orders and FBA inbound; bulk shipping, picking and routes; returns, regrading and full reports. One 14-day Pro trial per account, no card on file.

Ultimate: custom pricing, book a call. Everything in Pro, plus Mirakl retailers, SPS Commerce and retailer EDI, multiple companies on one account, advanced analytics and a dedicated customer success manager.

Usage: $0.30 per order shipped, $0.05 per Amazon-fulfilled (FBA) order. Free includes the first 500 orders each month; paid plans bill from order one. Cancelled and unshipped orders are never billed. No per-channel fees on any plan.
Free Version
Free Trial Offered?

Pricing Information

$1.50/month/user
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rilk LLC

Date Founded

2026

Company Location

Brooklyn, NY, United States

Company Website

rilk.ai

Company Facts

Organization Name

Trivaeo

Date Founded

2005

Company Location

United Kingdom

Company Website

www.trivaeo.com

Categories and Features

Inventory Management

Rilk manages inventory as a tangible record: detailing the specific warehouse, bin location, quantity, and for serialized items, the precise unit. You can receive goods based on a purchase order, scan items into designated bins, relocate them as needed, and conduct inventory counts. What sets serialized inventory apart is its unique tracking. Each serial number or IMEI is associated with its own cost, condition, and historical data, tracing back to the purchase order it originated from and forward to the order it was dispatched on. Even regraded items maintain their historical records, and returned products are linked to their original entry. Kits and bundles function as a single SKU while depleting their individual components. Costs are attributed to each unit based on vendor information and purchase orders, enabling accurate profit calculations based on actual purchase prices rather than averages. Rilk provides reports on available stock, valuation, and transaction history. The system includes features for managing inventory, warehouses, serial numbers, and purchase orders, but does not offer demand forecasting or reorder recommendations.

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Multi-Channel eCommerce

Rilk allows you to manage all your sales channels seamlessly from a single platform, without incurring fees for each channel. The free version connects to Amazon, Walmart, eBay, Shopify, and WooCommerce, while the Pro version expands to include Back Market, Newegg, Etsy, Temu, and PayWhirl orders. The Ultimate package further enhances your options by integrating Mirakl retailers like Best Buy, Macy's, Kohl's, Saks, Nordstrom, Wayfair, Walmart DSV, and retailer EDI via SPS Commerce and Rithum. All orders from these channels are organized in one unified queue, complete with the respective order numbers, ship-by dates, and buyer shipping methods. You can ship orders directly, and tracking information is sent back to the original channel. In the Pro version, inventory levels are managed from a single stock pool, allowing you to selectively enable which channels Rilk will oversee for your product listings. Payouts are streamlined to provide a comprehensive overview. Settlements for Amazon, Walmart, and eBay are automatically reconciled with the orders, while other channels can be reconciled by uploading the retailer's remittance files. This system ensures you know the actual payment received for each order, rather than just the listed price.

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

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