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What is Ringback?

Ringback provides an automated solution for missed calls by promptly texting your callers using your business number and including a link for online bookings. When a customer contacts you and no one is available to take the call, they receive a message from the same number they dialed, which reassures them that their call has been recognized and gives them the option to schedule an appointment or reply instead of contacting a competitor. All responses are neatly organized in a single web dashboard, making it easy to reply directly from your smartphone. The service sends customized messages depending on whether it's during business hours or after, efficiently handles opt-out requests for STOP and START, avoids sending texts to your own numbers, and includes a built-in online booking system that sends confirmations and reminders the day before appointments. It functions as an application on the Android device connected to your business line, eliminating the need for a new phone system or a change in your phone number. For just $17 per month or $170 per year, you can take advantage of a 7-day free trial with no setup fees, providing a convenient way to manage missed calls effectively. This tool not only simplifies your communications but also boosts customer interactions by making booking easy and ensuring quick replies, further enhancing your business's overall efficiency. Overall, Ringback stands out as a robust tool designed to help businesses maintain connections with customers even when they’re unavailable.

What is CallBack HVAC?

CallBack HVAC gives small HVAC companies a way to see and act on certain unanswered calls. It is a cloud dashboard for missed-call follow-up, not an answering service or field-service management system. When the company has a compatible phone route and approved provider sender, callers who reach a supported missed-call outcome can choose to receive a single text by pressing 1. The owner sees the resulting lead and any reply, then handles callbacks, scheduling and job outcomes. An unanswered call by itself does not guarantee a text; voicemail and caller choice affect the flow. The $149/month core software plan includes lead records, urgency notes, open/after-hours templates, follow-up status, and CSV export. It supports one owner reply for each inbound customer message. Team dispatch, invoicing, bulk marketing, native CRM sync, and automatic appointment booking are outside the core plan. AI CSR is a separate, reviewed pilot and is not activated automatically. The software trial is 14 days with no card required and starts once the email address is confirmed. Carrier registration and phone setup can consume that period. Buyers need their own provider account, approved texting number, compatible routing, consent, and a successful live test before customer use. Provider number, registration, calling, texting, and carrier fees are additional even during the software trial. Twilio is the standard setup; Telnyx or Plivo availability should be confirmed with CallBack HVAC before choosing either.

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Integrations Supported

Integrations Supported

Twilio

API Availability

API Availability

Pricing Information

$17/month
Free Trial Offered?

Pricing Information

$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

0xpi

Company Website

ringback.0xpi.com

Company Facts

Organization Name

CallBack HVAC

Date Founded

2026

Company Location

United States

Company Website

callbackhvac.com

Categories and Features

Categories and Features

HVAC

Customer Database

SMS Marketing

2-Way Messaging
Contact Management
Message Personalization
Reporting/Analytics

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