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What is RoadReply?

RoadReply functions as a web-based AI messaging assistant specifically designed for Turo hosts and operators of car-sharing fleets. When a host incorporates RoadReply into their Turo team as a co-host, the assistant evaluates guest interactions to generate replies that reflect trip specifics, vehicle information, pickup instructions, and house rules. Users can choose from three modes: Auto Mode for automatic replies, Drafts Mode for pre-sending review of responses, or Custom settings for tailored automation related to specific topics. It efficiently tackles frequent questions concerning vehicle pickup and returns, features, fuel management, charging options, tolls, lockbox access, local attractions, and alterations to trips while also flagging inquiries that necessitate direct host responses. Additionally, RoadReply seamlessly integrates with communication platforms like Slack, WhatsApp, Google Docs, Microsoft Word, and Notion, enhancing the overall communication experience. The pricing structure is based on a monthly fee per vehicle, with discounts available for those managing larger fleets. The setup process is notably swift, typically requiring less than three minutes to complete. Importantly, RoadReply operates as an independent service and is not affiliated with or endorsed by Turo, ensuring that users can depend on its impartial assistance. In summary, RoadReply aims to optimize communication efficiency, ultimately allowing hosts to dedicate more time to delivering outstanding service and enhancing guest satisfaction.

What is CoSupport AI?

Patented AI (US11823031B1) that resolves repetitive support tickets on its own: it understands customer intent, retrieves answers from your knowledge base, executes the required steps, and escalates edge cases with full context. Connects to Zendesk, Freshdesk, Zoho Desk, Intercom, HubSpot, or Salesforce and resolves repetitive tickets autonomously. Decision logs on every reply, agentic API for order and refund actions. Pricing: from $0.04 per AI response, from $0.19 per resolved ticket, or from $99/month per 1,000 tickets. Contract guarantee: 60% AI resolution rate by day 60, or a full refund.

Media

Media

Integrations Supported

Slack
Google Docs
Microsoft Word
Notion
Turo
WhatsApp

Integrations Supported

Slack
Freshdesk
Gorgias
Intercom
Microsoft Teams
Salesforce
Zendesk
Zoho Desk
Zoho SalesIQ

API Availability

API Availability

Has API

Pricing Information

$16.99/vehicle/month
RoadReply costs $16.99 per vehicle per month for the first 50 cars, with rates of $9.99 and $7.99 per vehicle per month at higher fleet tiers. Shadow Mode is free; billing starts when a car goes live. There is no base fee.
Free Trial Offered?

Pricing Information

$99/month
Fixed monthly fee for unlimited AI responses based to your ticket volume
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rockit AI

Company Location

United States

Company Website

roadreply.io

Company Facts

Organization Name

CoSupport AI

Date Founded

2020

Company Location

United States

Company Website

cosupport.ai

Categories and Features

AI Customer Service

Not specified

Categories and Features

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