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What is Roeville t4?

Roeville t4 is a powerful SQL-based reservation and tour management solution developed for coach tour operators that need a scalable platform to manage bookings, financial operations, customer communications, and tour logistics efficiently. Built on the SAP Advantage Database Server platform, the software supports some of the United Kingdom’s leading coach tour brands and processes millions of passenger holidays and day trips annually. The system is designed to manage the complete tour lifecycle, including customer enquiries, reservations, payment collection, reporting, ticket generation, and travel documentation from one centralized application. Integrated with Roeville’s WebRes e-commerce platform, t4 allows customers and travel agents to book tours, holidays, and excursions online using desktop computers, smartphones, and tablets. The software includes a large range of operational features such as rooming lists, hotel room allocations, interchange routing, home pickup management, seat planning, travel insurance support, loyalty points systems, gift voucher functionality, and customer waiting lists. Businesses can also manage marketing campaigns through data extraction tools, customer profiling, regional targeting, and email or SMS communication integrations. t4 supports multi-brand and multi-company operations, making it easier for operators to manage separate brands, merchant accounts, and business units while sharing centralized data where needed. The platform provides extensive financial tools including cash daybooks, VAT reporting, payment gateway integrations, real-time card processing, and compatibility with Sage accounting software. Operators can monitor booking trends, advertising statistics, and sales performance through real-time dashboards and customizable reporting tools.

What is Centaur TBMS?

The Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of tour operators who offer a range of travel services, such as packaged tours, flexible itineraries, group excursions, cruises, fly-drive options, and customized packages. It is equipped to meet the most demanding needs in sales, marketing, call center management, reservations, accounting, customer service, and back-office tasks, making it ideal for tour operators of all sizes. By utilizing Centaur TBMS, businesses can efficiently manage customer interactions, ultimately boosting both profitability and customer loyalty throughout the sales and service journey. Moreover, the system’s modules can easily connect with existing and third-party solutions, including CRS and payment gateways, allowing operators to adopt the system in a budget-friendly manner while leveraging their current IT infrastructure. Users benefit from the platform's accessibility via any web browser, which provides a level of convenience and flexibility that is essential in the travel sector. This ability to manage operations from any location ensures that tour operators remain agile and responsive in an ever-evolving industry landscape. As a result, they can swiftly adapt to changes and better serve their clients’ needs.

Media

Media

Integrations Supported

Integrations Supported

ActiveCampaign
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Converge
Google Cloud Platform
Jitterbit
Mailchimp
Microsoft Dynamics 365
Oracle PeopleSoft
PayPal
PayTrace
QuickBooks Online
Sage 50
Salesforce
Worldpay
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Roeville Computer Systems

Company Website

www.roeville.com

Company Facts

Organization Name

Centaur Systems

Date Founded

2000

Company Location

United States

Company Website

www.centaursystemsinc.com

Categories and Features

Tour Operator

Activities Booking
Coach Booking
Customer Management

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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