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What is RoloCRM?

We are excited to present a user-friendly application that streamlines the process of tracking your telecalling endeavors while boosting your team's efficiency. Your team members only need a smartphone and a SIM card to get started, whether they are working remotely or in an office setting. The application empowers you to assign leads and monitor their progress as if they were physically present with you! You can easily import leads from a CSV file or collect them from various sources including your website, Sulekha, Magicbricks, IndiaProperty, 99Acres, and Facebook. Our web-based platform allows for seamless uploading and assigning of leads in a single step. You can choose to distribute these leads evenly among your team or tailor the allocation to suit your specific needs. Featuring an intelligent dialer, your team can manage their daily calls effortlessly. When a potential customer expresses interest, RoloCRM equips you with effective tools to schedule appointments, track follow-ups, and send reminders, ensuring that every aspect necessary for lead management and conversion is covered. This all-encompassing solution guarantees that you remain organized and maintain control over your telecalling activities, ultimately leading to greater success. Additionally, the intuitive interface makes it easy for teams to collaborate and share insights, further enhancing overall effectiveness.

What is Five9?

For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.

Media

Media

Integrations Supported

2Ring Dashboards & Wallboards
Botsplash
Chorus by ZoomInfo
ClearProcess
Cresta
Google Calendar
Grow
INFOCU5
LeadPerfection
Logicbox
Modulate Velma
Operata
Outdoo AI
RedRoute
Sapling AI Writing Assistant
Sugar Sell
Topbox
Verint AI Blueprint
Verint EdgeVMS
WIZ AI Talkbots

Integrations Supported

2Ring Dashboards & Wallboards
Botsplash
Chorus by ZoomInfo
ClearProcess
Cresta
Google Calendar
Grow
INFOCU5
LeadPerfection
Logicbox
Modulate Velma
Operata
Outdoo AI
RedRoute
Sapling AI Writing Assistant
Sugar Sell
Topbox
Verint AI Blueprint
Verint EdgeVMS
WIZ AI Talkbots

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$100.00 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Netmine Mobile Innovations

Date Founded

2018

Company Website

rolocrm.in/

Company Facts

Organization Name

Five9

Date Founded

2001

Company Location

United States

Company Website

go.five9.com/call-center-software

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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