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What is Rooftop?

Rooftop combines email management software with collaboration features, offering a comprehensive solution for customer support, task management, and internal communication. This all-in-one platform serves as your ultimate resource for both internal and external interactions. Traditionally, email was designed for one-on-one messaging, lacking the organization required for effective teamwork. Discover how to enhance your team's email management skills, equipping them with the necessary tools to not only reply effectively but also collaborate on responses seamlessly. You can effortlessly monitor client interactions, time actions appropriately, and eliminate information silos by granting your team access to vital data. Rooftop empowers you to establish workflows and pipelines that facilitate the progression of projects and deals, while our collaborative tools enable task assignments, follow-up scheduling, and direct engagement among team members. Additionally, with Rooftop, your team will experience improved efficiency and communication, ultimately leading to better outcomes and enhanced productivity.

What is EmailAnalytics?

Organizations leverage EmailAnalytics to gain a deeper understanding of their daily email interactions and uncover valuable insights. This user-friendly platform prioritizes privacy and security, functioning seamlessly without requiring modifications to current workflows or additional software installations. Users have the capability to monitor the daily volume of emails sent and received by their teams, track the number of distinct contacts they engage with, and identify the spam emails received. By selecting any specific metric, users can explore detailed data, which includes a list of individual emails contributing to the aggregated statistics. Furthermore, the tool enables users to evaluate email traffic on a daily basis and categorize it based on various labels or folders within Gmail and Outlook. It offers an "actual" response time that accurately measures the time taken to reply to emails, alongside a "work hours" response time that focuses solely on interactions during official working hours. Notably, metrics are calculated only for emails that receive replies, ensuring relevance. By integrating their team's email accounts, organizations can make straightforward comparisons and assessments of overall email activity, which can lead to enhanced productivity and refined communication strategies. This exhaustive analysis not only assists in spotting trends but also empowers teams to make data-driven decisions for future communications, ultimately fostering a more efficient work environment.

Media

Media

Integrations Supported

Integrations Supported

Gmail
Google Analytics
Google Cloud Platform
Google Sheets
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Excel
Microsoft Outlook

API Availability

API Availability

Has API

Pricing Information

$17 per user per month
Free Trial Offered?

Pricing Information

$15 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Rooftop

Company Location

Belgium

Company Website

www.getrooftop.io

Company Facts

Organization Name

EmailAnalytics

Company Location

United States

Company Website

emailanalytics.com

Categories and Features

Email Management

Not specified

Task Management

Not specified

Categories and Features

Email Management

Not specified

SLA Management

Not specified

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