Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Connecteam Reviews & Ratings
    10,756 Ratings
    Company Website
  • Google Workspace Reviews & Ratings
    69,271 Ratings
    Company Website
  • Proton Mail Reviews & Ratings
    108,634 Ratings
    Company Website
  • Zoho Projects Reviews & Ratings
    1,901 Ratings
    Company Website
  • MyHub Intranet Software Reviews & Ratings
    66 Ratings
    Company Website
  • InfoBox Reviews & Ratings
    47 Ratings
    Company Website
  • Axero Reviews & Ratings
    219 Ratings
    Company Website
  • Project Insight Reviews & Ratings
    122 Ratings
    Company Website
  • Letsignit Reviews & Ratings
    274 Ratings
    Company Website
  • Wrike Reviews & Ratings
    7,635 Ratings

What is Rooftop?

Rooftop combines email management software with collaboration features, offering a comprehensive solution for customer support, task management, and internal communication. This all-in-one platform serves as your ultimate resource for both internal and external interactions. Traditionally, email was designed for one-on-one messaging, lacking the organization required for effective teamwork. Discover how to enhance your team's email management skills, equipping them with the necessary tools to not only reply effectively but also collaborate on responses seamlessly. You can effortlessly monitor client interactions, time actions appropriately, and eliminate information silos by granting your team access to vital data. Rooftop empowers you to establish workflows and pipelines that facilitate the progression of projects and deals, while our collaborative tools enable task assignments, follow-up scheduling, and direct engagement among team members. Additionally, with Rooftop, your team will experience improved efficiency and communication, ultimately leading to better outcomes and enhanced productivity.

What is Keeping?

Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.

Media

Media

Integrations Supported

Integrations Supported

Gmail
Google Workspace
Shopify
Zapier

API Availability

API Availability

Pricing Information

$17 per user per month
Free Trial Offered?

Pricing Information

$8 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Rooftop

Company Location

Belgium

Company Website

www.getrooftop.io

Company Facts

Organization Name

Keeping

Date Founded

2019

Company Location

Brookyn, NY

Company Website

www.keeping.com

Categories and Features

Email Management

Not specified

Task Management

Not specified

Categories and Features

Email Management

Not specified

Popular Alternatives

Popular Alternatives

SEDNA Reviews & Ratings

SEDNA

SEDNA Systems
SignalWire Work Reviews & Ratings

SignalWire Work

SignalWire
Yahoo! Mail Reviews & Ratings

Yahoo! Mail

Yahoo!