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What is Rootly?

Rootly is the modern, AI-driven incident management solution purpose-built for fast-moving engineering teams that prioritize reliability. It unifies on-call scheduling, automated incident workflows, AI root cause analysis, and post-incident retrospectives in a single, intuitive platform. Rootly integrates deeply with communication and collaboration tools like Slack, Teams, Jira, and Zoom, allowing responders to act, coordinate, and resolve issues without ever leaving their workspace. Its AI SRE engine not only diagnoses problems but also generates contextual suggestions, helping teams troubleshoot and restore services faster—often before full escalation. With automated data collection and report generation, Rootly eliminates the administrative burden traditionally associated with incident response. The platform also delivers AI-generated retrospectives, complete with timelines, action items, and Jira syncs, making continuous improvement effortless. Engineers benefit from human-centered design that prioritizes usability, context awareness, and prevention. Scalable and extensible by design, Rootly connects easily through APIs, Terraform providers, and custom integrations for complex environments. Its proven results—faster resolutions, reduced on-call fatigue, and measurable ROI—make it a trusted choice for companies like Webflow, Dropbox, Nvidia, and Tripadvisor. Altogether, Rootly empowers teams to prevent incidents, respond with confidence, and build a culture of reliability that scales with their growth.

What is PagerTree?

PagerTree is a cloud-centric solution designed for the management of incidents and on-call notifications, aimed at enabling teams to promptly tackle operational issues with efficiency. By integrating alerts from multiple monitoring systems, it guarantees that the appropriate responders are alerted automatically through personalized on-call schedules, multi-tiered escalation paths, and intelligent routing criteria. The platform provides immediate notifications through various channels including push alerts, emails, SMS, voice calls, chatbots, and mobile apps, ensuring that team members receive timely information about incidents. Organizations using PagerTree can effortlessly set up straightforward on-call rotations while also refining their operations with escalation strategies and tracking performance via built-in analytics dashboards. With advanced routing and notification mechanisms, teams can tailor alerts to meet specific conditions, minimizing distractions from less critical alerts and honing in on what truly matters, thereby reducing alert fatigue and improving response precision. Additionally, PagerTree's intuitive interface simplifies the process of modifying notification settings, fostering a more streamlined approach to incident management and enabling teams to respond effectively to challenges as they arise. This flexibility not only enhances operational efficiency but also empowers teams to be proactive in their incident handling strategies.

Media

Media

Integrations Supported

Datadog
Freshdesk
Grafana Cloud
Jira
Mattermost
Microsoft Azure
Microsoft Teams
New Relic
Sentry
Slack
Zendesk
Amazon Web Services (AWS)
Auvik
Confluence
GitHub
GoTo Meeting
Heroku
Trello
Twilio
Zoom

Integrations Supported

Datadog
Freshdesk
Grafana Cloud
Jira
Mattermost
Microsoft Azure
Microsoft Teams
New Relic
Sentry
Slack
Zendesk
Amazon Web Services (AWS)
Auvik
Confluence
GitHub
GoTo Meeting
Heroku
Trello
Twilio
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rootly

Date Founded

2020

Company Location

United States

Company Website

rootly.com

Company Facts

Organization Name

PagerTree

Company Location

United States

Company Website

pagertree.com

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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