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What is Rossware?

Transform your business processes with an all-encompassing Windows-based solution that simplifies job and customer management, tracks your team's time and resources, and evaluates your business performance. Say goodbye to disorganized sticky notes; our software expertly manages input, tracking, messaging, and processing for all incoming calls, converting them effortlessly into scheduled tasks. You can effectively oversee customer relationships, monitor active jobs, and retrieve both job statuses and customer histories with ease. The tailored map of your service region enables you to visualize the locations and timing of each assignment, with technician routes presented in a straightforward, color-coded format. Moreover, our planner view mimics a calendar layout, providing a user-friendly summary of your technicians' daily itineraries. You can also maintain your preferred inventory levels, keep an eye on stocked materials, and manage specialized items, ensuring that custom order parts are always on hand for particular tasks. This comprehensive approach not only streamlines your operations but also enhances your team's productivity and service quality. With all these features, your business is poised for growth and success in an increasingly competitive market.

What is Orderry?

Orderry is a comprehensive software solution tailored for small enterprises and repair establishments. Its primary goal is to enhance operational efficiency by offering features for Job and Repair Processing, Customer Relationship Management, Inventory Control, Financial Management, and Reporting and Analytics. The Orderry Boss mobile application enables users to monitor essential performance indicators, access real-time data insights, and obtain a quick overview of metrics for any given timeframe, ensuring seamless communication with staff at all times. Meanwhile, the Orderry Mobile App assists technicians in managing work orders by allowing them to document modifications, add services or materials, and review attached images and files, in addition to tracking payments and comments from colleagues. Furthermore, Orderry's extensive feature set is specifically designed to meet the diverse requirements of various sectors, including Gadget Repair Shops, Power Tool Maintenance, Appliance Service Centers, Auto Repair Shops and Detailers, as well as Field Services and Contractors, making it a versatile choice for many businesses. This adaptability and range of functionalities make Orderry an essential tool in promoting efficiency and productivity across different repair and service-oriented industries.

Media

Media

Integrations Supported

BulkSMS.com
Facebook Messenger
Gmail
Instagram
Make
QuickBooks Online
ServiceBench
Shopify
Stripe
SumUp
Twilio
WhatsApp
WooCommerce
Xero
Zadarma
Zapier

Integrations Supported

BulkSMS.com
Facebook Messenger
Gmail
Instagram
Make
QuickBooks Online
ServiceBench
Shopify
Stripe
SumUp
Twilio
WhatsApp
WooCommerce
Xero
Zadarma
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Pricing Information

$39.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rossware

Company Location

United States

Company Website

www.rossware.com

Company Facts

Organization Name

Orderry

Date Founded

2014

Company Location

United Kingdom

Company Website

orderry.com

Categories and Features

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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