Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Maropost Marketing Cloud Reviews & Ratings
    152 Ratings
    Company Website
  • Zahara Reviews & Ratings
    34 Ratings
    Company Website
  • PageDNA Reviews & Ratings
    39 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • Fishbowl Reviews & Ratings
    1,143 Ratings
    Company Website
  • Jesta Vision Suite Reviews & Ratings
    42 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Flowlens Reviews & Ratings
    40 Ratings
    Company Website

What is Route?

Elevate the customer journey right to their doorstep by utilizing Route, which enables brands to effectively oversee their post-purchase experiences through features such as visual order tracking, package protection, and easy claim filing, complemented by the groundbreaking universal order history tool. In a landscape where e-commerce is increasingly prevalent, it is critical for brands to refine every aspect of the customer experience in order to secure a competitive advantage; however, many have yet to prioritize the optimization of the post-purchase phase. Route empowers brands to take control of their post-purchase workflows, starting from the moment a customer checks out until their order arrives, while simultaneously nurturing customer loyalty and transforming buyers into brand advocates. Customers have the convenience of opting for Route+ at checkout, which enhances their orders with package protection and allows for hassle-free refunds and reorders with a single click. This efficient approach greatly reduces the effort required from customers and leads to a more seamless claims experience, thereby enriching the overall shopping journey. By focusing on these enhancements, brands not only reinforce their relationships with customers but also create a community of loyal supporters who are likely to return for future purchases. Ultimately, investing in customer experience improvements is a strategic move that can yield long-term benefits for a brand's reputation and success.

What is Cleverific?

Cleverific is a Shopify order editing and post-purchase revenue platform designed to reduce customer support tickets and increase revenue before fulfillment. The app gives customers a self-serve window after checkout so they can fix common order issues without emailing or messaging support. Shoppers can update details such as shipping addresses, quantities, sizes, products, and other order information depending on the rules the merchant configures. Merchants can decide how long orders stay editable and control permissions at the order, customer, or line-item level. Cleverific is mobile-first by design, making it easier for customers to edit orders from the devices they are most likely to use after checkout. The platform also includes post-purchase upsell and cross-sell tools that present targeted offers while customers are still engaged with their order. Its revenue features include free-shipping nudges, product recommendations, A/B testing, upsell and downsell flows, replenishment triggers, win-back offers, subscription offers, and one-click repeat purchases. Cleverific can connect retention workflows to tools such as Klaviyo and Attentive so brands can follow up with customers at the right moment. The platform integrates with major Shopify ecosystem tools, ERPs, 3PLs, email platforms, and shipping systems to keep orders synced in real time. Support teams can use Cleverific to shift routine order-change requests into self-service while focusing on higher-value customer conversations and revenue opportunities. By combining configurable order editing, customer portals, post-purchase offers, retention automation, fulfillment-aware integrations, and support deflection, Cleverific helps Shopify brands create a smoother and more profitable post-checkout experience.

Media

Media

Integrations Supported

Shopify
AmmoReady
Appbrew
Flip
Magento
Prive
Rokt Catalog
ShipCalm
WooCommerce
Wufoo

Integrations Supported

Shopify
Parachute
Shopify Flow

API Availability

API Availability

Pricing Information

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version

Pricing Information

$59/month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Route

Date Founded

2018

Company Location

United States

Company Website

route.com/merchants/

Company Facts

Organization Name

Cleverific

Date Founded

2015

Company Location

United States

Company Website

cleverific.com

Categories and Features

Order Management

Order Tracking

Categories and Features

eCommerce Tools

Not specified

Order Management

Not specified

Popular Alternatives

Popular Alternatives

Last Upsell Reviews & Ratings

Last Upsell

Digismoothie