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What is Route?

Elevate the customer journey right to their doorstep by utilizing Route, which enables brands to effectively oversee their post-purchase experiences through features such as visual order tracking, package protection, and easy claim filing, complemented by the groundbreaking universal order history tool. In a landscape where e-commerce is increasingly prevalent, it is critical for brands to refine every aspect of the customer experience in order to secure a competitive advantage; however, many have yet to prioritize the optimization of the post-purchase phase. Route empowers brands to take control of their post-purchase workflows, starting from the moment a customer checks out until their order arrives, while simultaneously nurturing customer loyalty and transforming buyers into brand advocates. Customers have the convenience of opting for Route+ at checkout, which enhances their orders with package protection and allows for hassle-free refunds and reorders with a single click. This efficient approach greatly reduces the effort required from customers and leads to a more seamless claims experience, thereby enriching the overall shopping journey. By focusing on these enhancements, brands not only reinforce their relationships with customers but also create a community of loyal supporters who are likely to return for future purchases. Ultimately, investing in customer experience improvements is a strategic move that can yield long-term benefits for a brand's reputation and success.

What is LiftedPOS?

LiftedPOS is a specialized cloud-based point-of-sale and operational system created by Lifted Holdings LLC. This innovative platform effectively consolidates various essential functions such as checkout procedures, barcode scanning, product variations, modifiers, discounts, taxes, gratuities, split payments, receipts, refunds, and transaction logs, while also incorporating vital inventory management capabilities, supplier coordination, purchase order management, partial receiving, transfers, and in-depth reporting across multiple sites. It features integrated customer engagement tools that include customer profiles, tracking of purchase history, loyalty point systems, cash-back wallets, punch card programs, and reward adjustments for refunds. To support workforce management, it offers role-specific access controls, employee scheduling, checks for scheduling overlaps, sales-oriented shift recommendations, time clock functionalities, break management, timesheet approval processes, CSV export options, and a platform for team communication. Furthermore, the system improves restaurant management through proficient floor and table oversight, waitlist management, recipe tracking, kitchen display systems tailored to specific stations, and the facilitation of QR code-based order placements. Service-oriented companies can also leverage the platform for efficient appointment coordination and staff allocation. Moreover, LiftedConnect enhances the payment experience by providing semi-integrated solutions with the PAX A920/A920 Pro through BroadPOS and POSLink 2, ultimately ensuring a comprehensive and user-friendly interface for all clients involved. This multifaceted approach aims to streamline operations for businesses across various sectors, enhancing overall efficiency and customer satisfaction.

Media

Media

No images available

Integrations Supported

AmmoReady
Appbrew
Flip
Magento
Prive
Rokt Catalog
ShipCalm
Shopify
WooCommerce
Wufoo

Integrations Supported

AmmoReady
Appbrew
Flip
Magento
Prive
Rokt Catalog
ShipCalm
Shopify
WooCommerce
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Trial Offered?
Free Version

Pricing Information

$100 +$50 per additional LOC
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Route

Date Founded

2018

Company Location

United States

Company Website

route.com/merchants/

Company Facts

Organization Name

Lifted Holdings LLC

Date Founded

2026

Company Location

United States

Company Website

liftedpos.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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