Company Website

Ratings and Reviews 48 Ratings

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

What is RouteGenie?

Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.

What is NEMT Cloud Dispatch?

NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges. What NEMT Cloud Dispatch Does • Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes • Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp • Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections • Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats. • Gives hospitals, care facilities, and school districts a secure portal to request and track transportation • Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time • Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage • Includes built-in VoIP calling and SMS notifications for rider and driver communication Who Uses NEMT Cloud Dispatch NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers. Pricing • Solo Operator — $49.99/month (1 vehicle) • Small Fleet — $149.99/month (up to 5 vehicles) • Growth — $149.99/month + $39.99 per additional vehicle.

Media

Media

Integrations Supported

Google Maps
Twilio
Android
Apple iOS
Authorize.Net
HealthQx
MTM Carousel
NovusMED
Practice Mate
QuickBooks Enterprise
Sentry

Integrations Supported

Google Maps
Twilio
Android
Apple iOS
Authorize.Net
HealthQx
MTM Carousel
NovusMED
Practice Mate
QuickBooks Enterprise
Sentry

API Availability

Has API

API Availability

Has API

Pricing Information

$50
Free Trial Offered?
Free Version

Pricing Information

$49.99
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RouteGenie

Date Founded

2018

Company Location

United States

Company Website

routegenie.com

Company Facts

Organization Name

NEMT Cloud Dispatch

Date Founded

2009

Company Location

United States

Company Website

nemtclouddispatch.com

Categories and Features

NEMT

RouteGenie is a comprehensive software solution designed specifically for Non-Emergency Medical Transportation (NEMT) providers, aimed at enhancing operational efficiency and ensuring compliance while offering cost-effective transportation services. As a unique medical transportation platform, it consolidates all essential features necessary for growth and scalability in one user-friendly interface. The system effectively handles routing, scheduling, eligibility verification, dispatching, billing, and broker integrations seamlessly. By utilizing advanced capacity management, matching modes of transportation, and multi-load capabilities, RouteGenie enables organizations to optimize trip groupings and enhance vehicle utilization. It caters to various needs, including dialysis, behavioral health, regular medical appointments, and same-day service requests, featuring intuitive tools and automated reminders designed to minimize no-show rates. With its customizable workflows and robust compliance functionalities, RouteGenie ensures that NEMT operations are efficient, resulting in improved punctuality and increased access to care.

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Route Planning

RouteGenie is an intelligent route optimization platform tailored for medical and paratransit transportation services seeking to enhance their scheduling efficiency and accuracy. This innovative system formulates optimal routes by taking into account riders' specific needs, time constraints, mobility limitations, and vehicle capacity. Featuring sophisticated multiload functionality, RouteGenie uncovers chances to consolidate riders heading in the same direction, enabling providers to minimize vehicle usage while preserving excellent punctuality. Dispatchers have the flexibility to modify routes on-the-fly, manage ongoing trips, and ensure that every vehicle operates at peak efficiency. Ultimately, RouteGenie lowers operational expenses while elevating the overall experience for passengers.

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Dispatch

RouteGenie delivers an advanced dispatching solution tailored for transportation companies seeking comprehensive oversight of their daily operations. Dispatchers have the ability to quickly assign and adjust trips, track real-time vehicle movements, and engage with drivers through a single, integrated platform. The system considers factors such as capacity, mobility needs, and multi-load opportunities to optimize ride sharing and enhance fleet efficiency. Automated scheduling and trip notifications minimize manual tasks and potential mistakes, while live status updates provide teams with clear visibility throughout the day. With customizable workflows and the capability to handle high-volume operations, RouteGenie enhances the dispatching process, making it more reliable, efficient, and scalable.

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Popular Alternatives

NovusMED Reviews & Ratings

NovusMED

Momentm

Popular Alternatives

TripMaster Reviews & Ratings

TripMaster

CTS Software
TripMaster Reviews & Ratings

TripMaster

CTS Software
WellRyde Reviews & Ratings

WellRyde

Modivcare
Mobisoft NEMT Reviews & Ratings

Mobisoft NEMT

Mobisoft Infotech