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What is RouteThis?

Our platform provides both agents and customers with automated diagnostics for home networks, coupled with easy-to-follow troubleshooting instructions, so they can identify the root cause of WiFi connectivity issues and resolve them on their first attempt. The RouteThis Discovery App leverages the user's mobile device to collect extensive data regarding the setup and conditions of the home network, allowing it to automatically identify the core issues that may lead to WiFi disruptions. Additionally, the RouteThis Dashboard acts as a centralized hub, giving agents instant access to the status of the customer's home network and offering clear directives for addressing the identified problems, which facilitates remote resolution capabilities. Moreover, as part of the RouteThis Discovery App, RouteThis Self-Help provides users with thorough, step-by-step assistance to address specific challenges detected within their home networks, ensuring a more intuitive experience. This combination of features not only boosts operational efficiency but also greatly enhances customer satisfaction by enabling faster resolutions, ultimately leading to a more seamless interaction for all users involved. By integrating these tools, we are committed to reducing the frustration often associated with connectivity issues.

What is Fosber ProCare?

ProCare functions as Fosber’s digital platform for maintenance and diagnostics, aimed at improving operational productivity. It utilizes a specialized console alongside a tablet interface to deliver crucial insights into machine performance and advanced data analysis. The platform automatically flags maintenance tasks that need to be addressed, taking into account several factors such as time intervals for regular checks (like weekly inspections), production metrics (such as linear feet manufactured), and the frequency of operational cycles (including the number of cuts performed). ProCare efficiently manages both forthcoming and finished maintenance activities, offering comprehensive support through easily understandable instructional videos and images. Furthermore, the system is built to be modular and customizable, enabling modifications and enhancements that meet the unique requirements of each facility. This adaptability guarantees that operations can refine their maintenance processes in line with their specific operational needs, ultimately leading to increased efficiency and reduced downtime.

Media

Media

Integrations Supported

Integrations Supported

LLumin

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

RouteThis

Date Founded

2013

Company Location

Canada

Company Website

routethis.com/platform/

Company Facts

Organization Name

Fosber

Date Founded

1978

Company Location

United States

Company Website

www.fosber.com/products/corrugator-controls/pro-care/

Categories and Features

Categories and Features

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