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Ratings and Reviews 939 Ratings
What is Ruler Analytics?
Simplify the way you connect revenue to your marketing campaigns and channels through robust marketing attribution. By minimizing the time spent on managing various reports, you can focus more on improving your results and distributing your budget wisely. Facilitate data-driven decision-making by integrating your website, CRM, and marketing tools, allowing you to access critical information precisely when you need it. Effectively track interactions like calls, forms, live chats, and other touchpoints, ensuring no engagement goes unnoticed. With our advanced solutions for forms, live chat, and call tracking, you can easily monitor every click, call, and conversation directed to your site. Link your marketing actions to clicks, leads, and sales to discern which strategies thrive and which do not. Gain insights into the behavior of high-quality leads to enhance your campaigns with metrics that emphasize value. While your data is available, the real hurdle is its fragmentation, which complicates the identification of successful channels generating new leads or those that convert into sales. Ruler's marketing attribution software addresses this challenge by integrating lead data into your CRM and analytics systems, providing a comprehensive overview of your marketing effectiveness. This integration not only allows marketers to make better-informed decisions but also optimizes their strategies for greater impact. Ultimately, a consolidated view of your data leads to improved marketing outcomes and a stronger return on investment.
What is CTM?
CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
Integrations Supported
Easyflow
Google Analytics
Nekton.ai
Stackreaction
Zapier
Integrations Supported
Easyflow
Google Analytics
Nekton.ai
Stackreaction
Zapier
AgencyPlatform
DenGro
Google Ads
Google Data Studio
Liine
API Availability
API Availability
Has API
Pricing Information
$79 per month
Free Trial Offered?
Pricing Information
$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Discounts up to 20% off for annual agreements.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Ruler Analytics
Date Founded
2016
Company Location
United Kingdom
Company Website
www.ruleranalytics.com
Company Facts
Organization Name
CallTrackingMetrics
Date Founded
2012
Company Location
United States
Company Website
www.ctm.com
Categories and Features
Call Tracking
CRM
Call Recording
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Campaign Management
Not specified
Web Analytics
Campaign Management
Conversion Tracking
Goal Tracking
Keyword Tracking
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
Website Visitor Identification
Not specified
Categories and Features
AI Phone Answering Agents
Not specified
AI Receptionists
Not specified
AI Voice Agents
Not specified
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Monitoring
Not specified
Call Recording
Archiving
Call Sharing
Event Triggered Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Contact Center Quality Assurance
Not specified
Conversation Intelligence
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Sales Coaching
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail
Marketing Attribution
Conversion Tracking
Cross-Channel Attribution
Multi-Touch Attribution
ROI Tracking
Performance Marketing
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Speech Analytics
Automatic Transcription
Call Recording
Natural Language Processing
Sentiment Analysis