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What is Ruler Analytics?

Simplify the way you connect revenue to your marketing campaigns and channels through robust marketing attribution. By minimizing the time spent on managing various reports, you can focus more on improving your results and distributing your budget wisely. Facilitate data-driven decision-making by integrating your website, CRM, and marketing tools, allowing you to access critical information precisely when you need it. Effectively track interactions like calls, forms, live chats, and other touchpoints, ensuring no engagement goes unnoticed. With our advanced solutions for forms, live chat, and call tracking, you can easily monitor every click, call, and conversation directed to your site. Link your marketing actions to clicks, leads, and sales to discern which strategies thrive and which do not. Gain insights into the behavior of high-quality leads to enhance your campaigns with metrics that emphasize value. While your data is available, the real hurdle is its fragmentation, which complicates the identification of successful channels generating new leads or those that convert into sales. Ruler's marketing attribution software addresses this challenge by integrating lead data into your CRM and analytics systems, providing a comprehensive overview of your marketing effectiveness. This integration not only allows marketers to make better-informed decisions but also optimizes their strategies for greater impact. Ultimately, a consolidated view of your data leads to improved marketing outcomes and a stronger return on investment.

What is CTM?

CTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.

Media

Media

Integrations Supported

Easyflow
Google Analytics
Nekton.ai
Stackreaction
Zapier
Pipedrive

Integrations Supported

Easyflow
Google Analytics
Nekton.ai
Stackreaction
Zapier
AgencyPlatform
DenGro
Google Ads
Google Data Studio
Liine
Mixpanel
Optimizely One
Rank Ranger
Salesforce
Stripe
Unbounce
VWO Testing
WordPress

API Availability

API Availability

Has API

Pricing Information

$79 per month
Free Trial Offered?

Pricing Information

$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Ruler Analytics

Date Founded

2016

Company Location

United Kingdom

Company Website

www.ruleranalytics.com

Company Facts

Organization Name

CallTrackingMetrics

Date Founded

2012

Company Location

United States

Company Website

www.ctm.com

Categories and Features

Call Tracking

CRM
Call Recording
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Campaign Management

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Goal Tracking
Keyword Tracking
Pageview Tracking
Referral Source Tracking
Time on Site Tracking

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Call Recording

Archiving
Call Sharing
Event Triggered Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Sales Coaching

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Conversion Tracking
Cross-Channel Attribution
Multi-Touch Attribution
ROI Tracking

Performance Marketing

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Recording
Natural Language Processing
Sentiment Analysis

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