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What is Run a Call?

Run a Call is a comprehensive HVAC management solution tailored for residential companies earning between $1 million and $5 million in revenue. This innovative system simplifies operational processes by consolidating various platforms such as ServiceTitan, Jobber, Housecall Pro, and FieldEdge into one unified service with a flat monthly fee, eliminating the need for per-seat charges, complex contracts, and termination fees. Key features include: • A 24/7 AI Receptionist that guarantees every incoming call is answered and appointments are scheduled before the call concludes. • A user-friendly dispatch system with drag-and-drop reassignment capabilities that take travel times into account. • Immediate on-site estimates presented as Good/Better/Best options, facilitating quick customer approvals. • A smooth transition from job completion to invoicing, retaining records from the initial sale through to payment, along with automatic integration into QuickBooks. • An attractive price book showcasing Good/Better/Best choices, complete with images available on the service vehicle. • Efficient membership management through the Comfort Club, easily viewed on a single screen with features like auto-renewal and text-to-pay functionality. • A fully functional mobile app that works offline, ensuring service technicians have access to all necessary tools while on the job. • Robust client communication tools that unify calls, texts, and emails, all associated with the customer's address. The pricing model is simple: a monthly fee of $499, with the first 25 founding shops enjoying an exclusive rate of $199 per month for life, plus an optional AI Receptionist add-on available for an additional $99 per month and a premium setup service included at no extra charge. This makes Run a Call a compelling choice for HVAC businesses striving to streamline their operations and enhance customer interactions while benefiting from straightforward pricing. Additionally, the all-in-one system encourages businesses to focus more on service quality rather than administrative burdens.

What is Abby Connect?

Transform your business image, improve communication with callers, and reclaim precious time by employing a professional receptionist team committed to your growth. Prioritizing customer experience has been proven to greatly increase retention rates, boost overall satisfaction, and drive financial success. Focus on your primary strengths while we handle routine administrative duties. Prevent your clients from seeking out your competitors by making a strong impression with their initial call. Grow your business with a reliable, professional, and friendly team of receptionists who seamlessly integrate into your organization. Whether you require assistance during standard business hours or 24/7, we are here to support you whenever necessary. Our team gathers crucial information to effectively qualify, prioritize, and assist your callers. We enable smooth appointment scheduling through Outlook and Google-compatible tools, ensuring efficiency throughout the process. Additionally, we cater to Spanish-speaking clients with exceptional customer care. Minimize disruptions by allowing us to screen and announce all incoming calls to you. With just one click, you can enhance client interactions, improve customer service, and free up your valuable time. Don’t hesitate to take the initial step toward elevating your customer care experience today, and witness the positive impact it has on your business.

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Integrations Supported

Clio
Google
HubSpot CRM
HubSpot Customer Platform
Lawmatics
Microsoft Outlook
Zapier

Integrations Supported

Clio
Google
HubSpot CRM
HubSpot Customer Platform
Lawmatics
Microsoft Outlook
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per shop flat fee
Free Trial Offered?
Free Version

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Runacall, Inc

Date Founded

2026

Company Location

United States

Company Website

runacall.com

Company Facts

Organization Name

Abby Connect

Company Location

United States

Company Website

www.abby.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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