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What is Run a Call?
Run a Call is a comprehensive HVAC management solution tailored for residential companies earning between $1 million and $5 million in revenue. This innovative system simplifies operational processes by consolidating various platforms such as ServiceTitan, Jobber, Housecall Pro, and FieldEdge into one unified service with a flat monthly fee, eliminating the need for per-seat charges, complex contracts, and termination fees.
Key features include:
• A 24/7 AI Receptionist that guarantees every incoming call is answered and appointments are scheduled before the call concludes.
• A user-friendly dispatch system with drag-and-drop reassignment capabilities that take travel times into account.
• Immediate on-site estimates presented as Good/Better/Best options, facilitating quick customer approvals.
• A smooth transition from job completion to invoicing, retaining records from the initial sale through to payment, along with automatic integration into QuickBooks.
• An attractive price book showcasing Good/Better/Best choices, complete with images available on the service vehicle.
• Efficient membership management through the Comfort Club, easily viewed on a single screen with features like auto-renewal and text-to-pay functionality.
• A fully functional mobile app that works offline, ensuring service technicians have access to all necessary tools while on the job.
• Robust client communication tools that unify calls, texts, and emails, all associated with the customer's address.
The pricing model is simple: a monthly fee of $499, with the first 25 founding shops enjoying an exclusive rate of $199 per month for life, plus an optional AI Receptionist add-on available for an additional $99 per month and a premium setup service included at no extra charge. This makes Run a Call a compelling choice for HVAC businesses striving to streamline their operations and enhance customer interactions while benefiting from straightforward pricing. Additionally, the all-in-one system encourages businesses to focus more on service quality rather than administrative burdens.
What is Callbook?
Callbook acts as an AI-driven telephone receptionist designed specifically for the home-service sector, including HVAC, plumbing, electrical work, garage door repairs, handyman services, and roofing contractors. This cutting-edge tool functions 24/7, adeptly managing calls in both English and Spanish, while qualifying callers, identifying urgent situations, scheduling appointments directly on the calendar, and sending automated text messages for any missed calls to ensure that no potential client is overlooked. Furthermore, it boasts a built-in CRM, enables the creation of estimates and invoices, automates review requests, and integrates smoothly with QuickBooks Online for immediate updates. Users have the option to keep their existing phone numbers and can typically be set up and operational within about one day. Subscription packages start at a mere $19.99 per month for SMS services, while voice plans begin at $79 per month, making it a cost-effective choice for businesses eager to improve their customer service. By using Callbook, home-service professionals can enhance efficiency in their operations and dedicate more time to providing exceptional service to their customers, ultimately leading to higher client satisfaction and business growth. This comprehensive solution not only simplifies communication but also helps businesses thrive in a competitive market.
Media
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Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$499 per shop flat fee
Free Trial Offered?
Free Version
Pricing Information
$19.99/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Runacall, Inc
Date Founded
2026
Company Location
United States
Company Website
runacall.com
Company Facts
Organization Name
Callbook
Date Founded
2024
Company Location
United States
Company Website
getcallbook.com
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management