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What is Ryviu?

By implementing some simple strategies, you can effectively highlight customer testimonials and improve your conversion rates. Customers are encouraged to ask questions about products, and handling these inquiries is quite effortless. The Ryviu application is a powerful review tool tailored specifically for Shopify merchants, with the goal of helping online businesses thrive by leveraging customer insights. The original Ryviu team started with just four members, including founder Nam Nguyen and three dedicated engineers. As they focused on refining the application, the team has grown considerably, now featuring various specialized departments that are committed to their respective tasks and focused on providing outstanding customer service. This expansion underscores the team’s unwavering commitment to their mission of enhancing online business success through improved customer engagement. As a result, they have created a supportive environment that fosters innovation and responsiveness.

What is Reputation Studio by 1440?

You can manage, oversee, reply to, and evaluate reviews from various platforms all in one centralized location. With a single workspace, you are empowered to engage with customers across any channel effectively. Responses are delivered almost instantly, enhancing customer interaction. Agents have the option to set up personalized alerts to be informed when a review aligns with their specified criteria. Customization of your workspace allows for the aggregation of reviews or Q&A in a format that aligns with your operational needs. To address pressing concerns and prioritize replies, you can categorize keywords or tags strategically. Utilize templates as a foundation and refine them for each individual question or review to streamline and standardize your responses. An approval system for managerial oversight can be implemented to guarantee that replies remain consistent and accurate. Additionally, you can designate roles for users and assign permissions, such as allowing certain individuals to modify or restrict access to specific datasets, enhancing overall collaboration and control in the review management process. This comprehensive system not only boosts efficiency but also fosters a cohesive team environment.

Media

Media

Integrations Supported

AliExpress
Amazon
EcomSolid
Etsy
GemPages
LayoutHub
ParcelWILL
Salesforce
Shopify
WooCommerce

Integrations Supported

AliExpress
Amazon
EcomSolid
Etsy
GemPages
LayoutHub
ParcelWILL
Salesforce
Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$4.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ryviu

Date Founded

2017

Company Website

ryviu.com

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io/reputation-studio/

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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