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What is SAS Customer Intelligence?

No matter your level of marketing expertise, SAS delivers cutting-edge solutions that empower you to reevaluate your marketing approaches. Their tools for journey activation, adaptive planning, and a real-time decision engine enable you to create captivating, moment-driven customer experiences that not only boost profitability but also foster brand loyalty. You can seamlessly enhance customer data utilization beyond the constraints of traditional customer data platforms. With insights driven by state-of-the-art AI and machine learning, you can respond quickly and effectively to market changes. Furthermore, you can optimize and automate your marketing planning processes to guarantee maximum accountability across your campaigns. Crafting individualized customer journeys will not only increase engagement rates but also facilitate the generation of profitable leads. Collaborate widely with various teams, suppliers, vendors, or stakeholders to expand your brand's reach and impact. SAS Customer Intelligence 360 provides customized, intelligent marketing solutions that cater to the needs of modern businesses. By leading brands through the stages from data to insight and finally to action, SAS arms companies with robust tools for adaptive planning and journey activation, ensuring they remain competitive in an evolving market. Moreover, the incorporation of sophisticated analytics enables ongoing strategy refinement, helping businesses respond adeptly to dynamic consumer behaviors. This holistic approach ensures that every marketing effort is both strategic and measurable.

What is Retina?

From the outset, foresee future value with Retina, a cutting-edge customer intelligence platform that provides accurate insights into customer lifetime value (CLV) at the early stages of customer acquisition. This tool facilitates real-time marketing budget optimization, bolsters predictable repeat revenue, and enhances brand equity through the most trustworthy CLV metrics available. By harmonizing customer acquisition efforts with CLV, companies can refine their targeting strategies, elevate ad relevance, improve conversion rates, and cultivate customer loyalty. It enables the formation of lookalike audiences that focus on the traits of your most valuable customers, prioritizing behavioral patterns rather than just demographics. By pinpointing critical attributes that link to conversion potential, Retina uncovers the product features that motivate desirable customer behaviors. In addition, it aids in crafting customer journeys aimed at maximizing lifetime value and promotes strategic adjustments to enhance the profitability of your customer base. Through the analysis of a sample of your customer data, Retina can produce personalized CLV calculations for qualified clients even before any purchases are made, ensuring that businesses can make informed decisions right from the beginning. Ultimately, this methodology empowers organizations to adopt data-driven marketing strategies, fostering enduring growth and success while adapting to market changes. Moreover, the insights generated can help businesses identify emerging trends that align with customer preferences, enabling proactive adjustments that further enhance engagement and satisfaction.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Apache Spark
Facebook
Gmail
Google
Looker
Magento
Microsoft PowerPoint
Recurly
SAS Data Loader for Hadoop
SAS MDM
Shopify
Slack
Snowflake
Square POS
SurveyXact
Tableau

Integrations Supported

Amazon Web Services (AWS)
Apache Spark
Facebook
Gmail
Google
Looker
Magento
Microsoft PowerPoint
Recurly
SAS Data Loader for Hadoop
SAS MDM
Shopify
Slack
Snowflake
Square POS
SurveyXact
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SAS Institute

Date Founded

1976

Company Location

United States

Company Website

www.sas.com/en_us/solutions/customer-intelligence.html

Company Facts

Organization Name

Retina

Company Location

United States

Company Website

retina.ai/

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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