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What is SDL Desktop?

SDL Desktop is a powerful tool designed to assist municipal employees by promoting collaboration between departments and automating various processes. In parallel, SDL Portal serves as an online resource that grants both residents and municipal staff effortless access to essential public information, functioning as a valuable reference for employees while allowing residents to engage directly with their local government. Furthermore, SDL Mobile is a versatile application that significantly boosts field productivity, enabling municipal inspectors, sub-code officials, and other personnel to perform inspections, manage their assignments, and access property history on the go. This capability not only streamlines their tasks but also enhances the overall quality of service delivery. The comprehensive integration of these tools guarantees that municipal staff and residents alike have the necessary resources to facilitate effective communication and operational efficiency, ultimately fostering a stronger connection between the community and its government. By utilizing these interconnected platforms, municipalities can improve responsiveness and transparency in their interactions with citizens.

What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

Media

Media

Integrations Supported

Alexa Translations A.I.
SYSTRAN

Integrations Supported

ArcGIS
ArcGIS CityEngine

API Availability

API Availability

Has API

Pricing Information

$1750.00/year/user

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Spatial Data Logic

Date Founded

1997

Company Location

United States

Company Website

www.spatialdatalogic.com

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Categories and Features

Government

Code Enforcement
Compliance Management
Fixed Asset Management
License Issuance
Permit Issuance
Self Service Portal
Taxation & Assessment
Work Order Management

Municipal

Code Enforcement
License Issuance
Permit Issuance
Taxation & Assessment
Work Order Management

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

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