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What is SEGMENTAIL?

SEGMENTAIL is an all-encompassing CRM solution tailored for the contemporary omnichannel retail environment, allowing you to gain valuable insights from your clients' data and offer personalized experiences throughout their entire journey. It effortlessly consolidates client-related information, transactions, and promotional data from diverse sources such as ecommerce platforms, POS systems, and customer management applications. This information is then thoroughly analyzed to develop a unique profile for each client, merging both online and offline data into a unified view. By converting raw data into actionable customer segments, you can interact meaningfully with your audience. The segments created by SEGMENTAIL enable you to refine your marketing strategies, deliver completely personalized shopping experiences, and achieve improved results. Recognizing the individuality of each client, SEGMENTAIL provides you with essential tools for effective one-on-one communication, which ultimately strengthens relationships and builds loyalty. Additionally, this platform empowers businesses to enhance their overall customer engagement strategies, ensuring that they can adapt to the ever-evolving retail landscape. With SEGMENTAIL, companies can truly take their approach to customer relations to the next level.

What is AwareX?

Engaging with clients through multiple digital channels is crucial for achieving success by lowering costs, increasing revenue, and improving customer satisfaction. Our company believes that having a deep understanding of the context is vital for providing exceptional digital interaction with consumers. Service providers can identify, suggest, and deploy relevant new services that cater to specific customer segments. As a result, our platform enables a holistic engagement strategy that encompasses self-service features, the option to explore new products and payment methods, in-app push notifications, and links to targeted offers or directions to nearby stores. This ongoing cycle of interaction not only delivers information in a significant and actionable manner for consumers but also helps service providers enhance their overall share of consumer spending. AwareX presents a fully cloud-based software as a service solution that guarantees continuous customer engagement throughout the year, 24/7, while accommodating a wide range of optimized customer journey experiences. By utilizing these functionalities, businesses are empowered to forge enduring relationships with their clientele, ultimately fostering loyalty and paving the way for sustained success. Continuous innovation and adaptation are key to staying relevant in today's fast-paced market.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Connectify Hotspot
Edicom
Global Payments
Google Calendar
Google Drive
JOOR
LogiCommerce
Magento
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
PrestaShop
SAP ERP
Sage CRM
Shopify Plus
Twilio
WooCommerce
X (Twitter)
Zoho Campaigns

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Status2

Company Location

Spain

Company Website

status2.com/soluciones/segmentail-crm-retail-omnicanal/

Company Facts

Organization Name

AwareX

Date Founded

2017

Company Location

United States

Company Website

www.awarex.com

Categories and Features

CRM

Not specified

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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