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What is SERVTracker?

Our flagship product, ServTracker®, is a cloud-based software solution designed with user-friendliness in mind, ensuring compliance with HIPAA regulations while offering an extensive suite of features for managing, monitoring, invoicing, and reporting on every aspect of an organization’s services. By leveraging ServTracker, businesses can automate their operational processes with a straightforward interface, promoting streamlined management that boosts efficiency and cuts costs. The software provides a comprehensive range of tools that ease the administration, oversight, reporting, and billing of senior services, making them not only dependable but also cost-effective. Previously weighed down by tedious administrative tasks and paperwork, we enable senior care agencies and community service organizations to embrace automation, adopt paperless mobile solutions, and seamlessly oversee their clients, staff, vendors, and volunteers through a single unified platform, leading to considerable savings in both time and financial expenditures. ServTracker is recognized as the perfect software choice for a diverse array of programs, including meals on wheels, congregate dining facilities, home care agencies, adult day care services, and beyond, allowing organizations to prioritize their core mission—caring for their clients. By choosing to implement ServTracker, organizations can anticipate a remarkable enhancement in both their operational efficiency and the quality of service delivery they provide. The shift towards this innovative software not only modernizes workflows but also fosters a culture of excellence in senior service provision.

What is MatrixCare?

For thirty years, we have played a key role in helping care providers achieve better results, and in today's changing industry landscape, our knowledge is more vital than ever. As the leading technology provider in the nation’s post-acute care sector, we take pride in being the only electronic health record (EHR) provider that focuses on the complete continuum of care. Inspire, formerly called Directions, is an annual conference organized by MatrixCare that gathers our clients, industry experts, and partners from various care environments to foster communication, cooperation, and innovation. Numerous home-based care providers work remotely, facing daily challenges in maintaining effective communication and collaboration with critical stakeholders both inside and outside their organizations. Moreover, the added difficulties of managing extensive paperwork and obtaining necessary signatures can greatly disrupt the continuity of care and lower the quality of care experiences, especially in light of the current labor shortages and increased workloads that the industry is experiencing. Therefore, it is vital that we continue to seek out solutions that tackle these issues, ensuring that every care provider can offer optimal outcomes for the individuals they assist. By prioritizing these efforts, we can contribute to a more efficient and effective care system that benefits both providers and recipients.

Media

Media

Integrations Supported

Aline
Carefeed
CrandallMenus
FrameworkLTC
Intelligent Pharmacy Software
K4Community
NextGate
SNF Metrics
SmartChart
TSOLife
Viibrant
eMenuCHOICE

Integrations Supported

Aline
Carefeed
CrandallMenus
FrameworkLTC
Intelligent Pharmacy Software
K4Community
NextGate
SNF Metrics
SmartChart
TSOLife
Viibrant
eMenuCHOICE

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Accessible Solutions

Date Founded

1993

Company Location

United States

Company Website

www.servtracker.com

Company Facts

Organization Name

MatrixCare

Company Website

www.matrixcare.com

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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