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What is SIPStation?

SIPStation offers a comprehensive SIP trunking solution that enables businesses to shift to VoIP, resulting in reduced telecommunications costs while ensuring excellent service quality. This innovative service promises significant savings when departing from traditional phone service providers and is crafted to seamlessly work with a range of PBX systems, such as Switchvox, PBXact, and FreePBX. Key features include the ability to port existing phone numbers, allowing for a hassle-free transition from legacy phone lines without needing to upgrade current VoIP-compatible PBX systems. Additionally, it provides SMS capabilities, enhancing messaging services for users. Its scalability means that organizations can conveniently modify the number of SIP trunks they utilize according to their unique requirements, and the bursting feature enables them to temporarily exceed their trunk limits. Furthermore, Direct Inward Dialing (DID) is available for affordable phone and toll-free numbers, while a built-in failover system guarantees continuous call routing to alternative numbers during outages. This all-encompassing approach not only improves communication effectiveness but also equips businesses with the agility to respond quickly to evolving demands, ensuring they remain competitive in a fast-paced market. Overall, SIPStation stands out as a reliable and flexible solution for businesses looking to modernize their telecommunication infrastructure.

What is Juris Astra?

Juris Astra provides an all-encompassing call center solution tailored for both inbound and outbound communication needs, incorporating key elements like an automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. In addition to these core components, it also offers optional features for customer relationship management (CRM), sales force management, marketing oversight, and case management, which facilitate the effective handling of sales leads, marketing initiatives, customer complaints, service requests, and overall customer service challenges. This integrated solution allows for the streamlined management of multiple communication channels such as telephony, email, web chat, fax, and SMS, all through automated processes. The PABX system underpins telephony connections, supporting incoming lines from various telecommunications providers, including ISDN PRI or CO Analog PSTN trunks, and connecting extension lines to agents or users. Among its extensive features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, compatibility with both hardphones and softphones, VoIP capabilities, and SIP integration. By offering such a diverse range of functionalities, Juris Astra positions itself as a crucial asset for improving operational effectiveness in customer engagement, ultimately streamlining communication and enhancing customer satisfaction. Furthermore, it empowers businesses to adapt to evolving communication demands while maintaining high standards of service delivery.

Media

Media

Integrations Supported

3CX
FreePBX
PBXact Cloud
Switchvox

Integrations Supported

3CX
FreePBX
PBXact Cloud
Switchvox

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sangoma

Date Founded

1984

Company Location

United States

Company Website

www.sipstation.com

Company Facts

Organization Name

Juris Technologies

Date Founded

1997

Company Location

Malaysia

Company Website

juristech.net

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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