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What is SMART?
SMART uniquely serves as a platform for stakeholder engagement, allowing users to track involvement at both the organizational and individual stakeholder levels. Over time, SMART has evolved into a thorough solution for managing and engaging stakeholders effectively. Its architecture prioritizes security and scalability, making it suitable for a wide range of users, from individuals to large groups of thousands. Among its standout features are stakeholder mapping, multi-channel communication, CRM functionalities, event management, and the ability to classify stakeholders. Because stakeholders often interact with each other, SMART promotes connections between diverse groups, organizations, and individuals. The platform also boasts an automated stakeholder update feature, allowing stakeholders to efficiently oversee their interactions with your organization. By integrating various communication channels, such as social media, email, SMS, and CRM systems, SMART provides a holistic view of stakeholder dynamics. Furthermore, users can swiftly create web forms to identify and analyze potential new stakeholders without requiring any HTML knowledge. In collaboration with AWS, SMART leverages cloud technology to offer a scalable, resilient, and reliable service, ensuring that users consistently have the necessary tools for effective engagement. This all-encompassing strategy solidifies SMART as an indispensable resource for organizations dedicated to nurturing strong stakeholder relationships. Ultimately, the platform not only enhances communication but also fosters collaboration, making it a vital tool in today’s interconnected landscape.
What is Exigence?
Exigence offers software designed to serve as a command-and-control center for managing significant incidents effectively. This platform facilitates seamless collaboration among stakeholders both within the organization and externally. By structuring interactions around a detailed timeline that captures each action taken to resolve an issue, Exigence promotes efficient workflows amongst all involved parties and tools, ensuring everyone is aligned throughout the process. The integration of stakeholders, processes, and tools significantly minimizes the time required to reach resolutions. Users of Exigence report benefits such as enhanced transparency in the incident management process, faster onboarding of necessary stakeholders, and reduced resolution times for urgent issues. In addition to handling critical incidents, Exigence is also utilized for proactive measures, including business continuity testing and software release management. This versatility makes Exigence a valuable asset for organizations aiming to improve their incident response capabilities.
Integrations Supported
BlueJeans
Cisco Webex
Datadog
Jira Service Management
Lifesize
Microsoft Entra ID
Microsoft Teams
New Relic
Okta
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Online Training
Company Facts
Organization Name
Syrenis
Date Founded
2000
Company Location
United Kingdom
Company Website
smart.syrenis.com
Company Facts
Organization Name
Exigence
Date Founded
2015
Company Location
Israel
Company Website
www.exigence.io
Categories and Features
Stakeholder Relationship Management
Not specified
Categories and Features
Audit
Compliance Management
Dashboard
Workflow Management
Business Continuity
Backup Scheduling
Computer Security
Audit Trail
Compliance Management
Cybersecurity
AI / Machine Learning
Incident Management
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
IT Service
Incident Management
Knowledge Management
Ticket Management
Productivity
Collaboration
Project Management
Task Management
Team Chat