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What is SMART?

SMART uniquely serves as a platform for stakeholder engagement, allowing users to track involvement at both the organizational and individual stakeholder levels. Over time, SMART has evolved into a thorough solution for managing and engaging stakeholders effectively. Its architecture prioritizes security and scalability, making it suitable for a wide range of users, from individuals to large groups of thousands. Among its standout features are stakeholder mapping, multi-channel communication, CRM functionalities, event management, and the ability to classify stakeholders. Because stakeholders often interact with each other, SMART promotes connections between diverse groups, organizations, and individuals. The platform also boasts an automated stakeholder update feature, allowing stakeholders to efficiently oversee their interactions with your organization. By integrating various communication channels, such as social media, email, SMS, and CRM systems, SMART provides a holistic view of stakeholder dynamics. Furthermore, users can swiftly create web forms to identify and analyze potential new stakeholders without requiring any HTML knowledge. In collaboration with AWS, SMART leverages cloud technology to offer a scalable, resilient, and reliable service, ensuring that users consistently have the necessary tools for effective engagement. This all-encompassing strategy solidifies SMART as an indispensable resource for organizations dedicated to nurturing strong stakeholder relationships. Ultimately, the platform not only enhances communication but also fosters collaboration, making it a vital tool in today’s interconnected landscape.

What is jTask Pulse?

Experience the transformative power of cloud-based Change Management with jTask Pulse, a Software as a Service solution crafted to enhance engagement, communication, training, and mapping for all project stakeholders. This cutting-edge platform equips users to adeptly handle change-related risks, boost the adoption of upcoming transitions, and guarantee the realization of intended benefits. By evaluating the impacts of change on both stakeholders and end users, jTask Pulse encourages increased participation and understanding of the project's fundamental goals. The Engage module specifically aids project teams in synchronizing their initiatives with stakeholder expectations and the implications of changes on end-users. Furthermore, the platform supports the management of an extensive communication strategy, ensuring that the organization is consistently kept up-to-date throughout the transition. Designed with project managers and communication professionals in mind, the Communicate module provides a thorough overview of the communication plan, covering emails, website updates, events, and the necessary supporting documents and approvals. By utilizing these comprehensive tools, organizations are poised to significantly enhance their change management methodologies, resulting in improved project outcomes and greater stakeholder contentment. Ultimately, adopting jTask Pulse can lead to a more seamless transition during periods of change, fostering a culture of adaptability within the organization.

Media

Media

Integrations Supported

Amazon Web Services (AWS)

Integrations Supported

Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syrenis

Date Founded

2000

Company Location

United Kingdom

Company Website

smart.syrenis.com

Company Facts

Organization Name

jTask

Date Founded

1997

Company Location

United States

Company Website

jtask.com

Categories and Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Categories and Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

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