Avantra Reviews & Ratings

Avantra

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is SMARTCRM?

For thirty years, SMARTCRM has been at the forefront of Customer Relationship Management, harnessing over 500 years of combined knowledge from our passionate team. This vast expertise has led to the creation of a CRM tool meticulously designed by experienced professionals for fellow experts. Are you looking for a CRM solution that avoids generic templates? Do you seek a system that is customized to fit your individual requirements while emphasizing outstanding customer service? Would having direct support from the creators of the software be valuable to you? Explore a modular CRM solution developed by a seasoned expert with nearly three decades of experience in the D-A-CH region and a well-established reputation in the German CRM market. We not only deliver cutting-edge software but also provide an extensive array of services to enrich your overall experience and guarantee your satisfaction. Our dedication to comprehending and addressing your unique needs distinguishes us within the industry and fosters long-lasting relationships with our clients. At SMARTCRM, we believe that personalized service and expertise are the keys to truly successful customer engagement.

What is Avantra?

With almost two decades of expertise, we assist enterprises and managed service providers (MSPs) globally in optimizing their SAP and Cloud environments. Our understanding of the requirements for companies that depend on SAP enables us to enhance their service quality, drive innovation, and ensure compliance effectively. As a Swiss company established in Switzerland, we have expanded our reach to the USA, UK, Germany, and Australia. Our strategic positioning allows us to cater to the needs of major SAP clients as Managed Service Providers, ensuring they receive tailored solutions that meet their unique challenges.

Media

Media

Integrations Supported

SAP Store
Inxmail

Integrations Supported

SAP Store
ActiveControl
Alibaba Cloud
Amazon Elastic Container Service (Amazon ECS)
Google Cloud Platform
Microsoft Azure
SAP Business One
SAP Cloud Platform
ServiceNow

API Availability

API Availability

Pricing Information

Contact SMARTCRM for pricing details.

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad
Windows

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMARTCRM

Date Founded

1992

Company Location

Germany

Company Website

smartcrm.de/

Company Facts

Organization Name

Avantra

Date Founded

1994

Company Location

United Kingdom

Company Website

www.avantra.com

Categories and Features

CRM

Document Storage
Email Marketing
Mobile Access

Categories and Features

AIOps

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Audit

Compliance Management
Dashboard
Exceptions Management
Issue Management
Multi-Year Planning
Workflow Management

Cloud Management

Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring

Compliance

Audit Management
Version Control

Database Monitoring

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

ERP

Accounting Integration
CRM
Dashboard
Enterprise Asset Management
Order Management
Purchase Order Management
Reporting/Analytics

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Inventory Management
Supplier Management

IT Automation

Not specified

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