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What is SMS Valet?

TEZ's SMS Valet® revolutionizes the valet experience by merging traditional services with modern digital technology. Upon their arrival, guests are greeted with a friendly text message on their mobile devices, confirming that their vehicles will be ready for them at the valet drop-off area. With just a simple click on a provided link, guests can easily request their cars, making the process highly convenient. The user-friendly system enables customers to handle payments for valet services directly through their smartphones, eliminating the need for cash transactions. Featuring an efficient, automated four-step process specifically designed for valet operators, SMS Valet® streamlines operations and allows for quick online tipping and payments. Each package includes all essential tools for a smooth transition to a ticketless payment system, making it both simple and hassle-free. This cutting-edge solution not only elevates the guest experience but also significantly enhances the overall operational efficiency of valet services, paving the way for a more modern and customer-focused approach in the industry.

What is Cloud Valet AI?

Cloud Valet AI represents a state-of-the-art software solution tailored for overseeing valet parking services in various settings such as hotels, resorts, restaurants, and parking facilities. Featuring a user-friendly iPhone application, attendants are equipped to check in vehicles, record vital information, capture images of their condition, assign parking spaces, and track cars efficiently during their return. The system boasts a real-time dashboard that synchronizes guest arrivals and requests, allowing for easy ticket retrieval through phone numbers or printed materials. It also streamlines operations by enabling teams to handle card transactions, implement discounts and service fees, and manage billing for hotel overnight stays and monthly parking subscriptions. Business owners benefit from the ability to analyze revenue data, ticket activity, staff schedules, attendant performance, and aggregated reports from multiple sites. With integration into Oracle OPERA Cloud, hotel front desks can conveniently charge valet fees to guest room accounts, with card payments processed through the property's designated payment processor. Furthermore, an AI assistant offers tailored recommendations based on inquiries made through the dashboard, facilitating further analysis and action. As the service is hosted by the provider, clients enjoy the convenience of not having to manage servers themselves. The monthly pricing is set at $50 per location, with a free first month offered to new users, making it an accessible solution. This innovative system not only simplifies operations but also significantly enhances the guest experience, leading to greater satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$50/location/month
The first month is free and includes 50 text credits. After that, pricing is $50 per location per month, with no setup fee or contract. Tap to Pay on iPhone transactions carry a 1% fee for U.S. locations.
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TEZ

Date Founded

2011

Company Location

United States

Company Website

www.smsvalet.com

Company Facts

Organization Name

72Knots.ai

Date Founded

2026

Company Location

United States

Company Website

valet.valetparking.ai

Categories and Features

Parking Management

Custom Vehicle Owner Alerts
Damage Tracking
Event Management
Loyalty Program
Payment Processing
Receipt Management
Revenue Management

Categories and Features

Parking Management

Not specified

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