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What is SMS Valet?

TEZ's SMS Valet® revolutionizes the valet experience by merging traditional services with modern digital technology. Upon their arrival, guests are greeted with a friendly text message on their mobile devices, confirming that their vehicles will be ready for them at the valet drop-off area. With just a simple click on a provided link, guests can easily request their cars, making the process highly convenient. The user-friendly system enables customers to handle payments for valet services directly through their smartphones, eliminating the need for cash transactions. Featuring an efficient, automated four-step process specifically designed for valet operators, SMS Valet® streamlines operations and allows for quick online tipping and payments. Each package includes all essential tools for a smooth transition to a ticketless payment system, making it both simple and hassle-free. This cutting-edge solution not only elevates the guest experience but also significantly enhances the overall operational efficiency of valet services, paving the way for a more modern and customer-focused approach in the industry.

What is O-Valet?

O-Valet's valet-parking application enables complete digital transformation of your valet operation, supporting both ticketless and traditional ticket methods. This innovative solution provides enhanced revenue management capabilities, including control over entry and exit via gate arms, as well as customizable reporting for rates and lost income, while also evaluating employee performance effectively. With O-Valet, customer service experiences are streamlined, ensuring smooth transitions from vehicle drop-off to pick-up. The service accommodates various ticket formats, such as paper, plastic, and SMS, which helps to lower operational costs and boost revenue for each vehicle processed. Upon a guest's arrival, your valet attendant will promptly issue a ticket in any of these formats, allowing the O-Valet system to log the vehicle's details accurately. The entire process is meticulously tracked through the O-Valet App, eliminating issues like misplaced keys or vehicles, while reducing wait times for guests and enhancing overall efficiency. This leads to a well-run operation that not only optimizes your business practices but also ensures high levels of customer satisfaction. Ultimately, investing in O-Valet means you are prioritizing both operational excellence and an exceptional guest experience.

Media

Media

Integrations Supported

Agilysys Pay
Oracle Cloud Infrastructure

Integrations Supported

Agilysys Pay
Oracle Cloud Infrastructure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEZ

Date Founded

2011

Company Location

United States

Company Website

www.smsvalet.com

Company Facts

Organization Name

O-Valet

Date Founded

2013

Company Location

United States

Company Website

www.o-valet.com

Categories and Features

Parking Management

Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking

Categories and Features

Parking Management

Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking

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