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What is SMSEdge?

Treat SMS marketing campaigns with the expertise of an experienced media buyer by thoroughly examining successful tactics—such as executing split tests on message content, landing pages, audience categories, timing, and demographic variables. Enhance your campaign's impact by utilizing real-time marketing analytics that uncover genuine connections with your target audience. Safeguard the accuracy of your contact lists by uploading a CSV, employing our API integration, or synchronizing seamlessly with your chosen CRM. Acquire important demographic insights and monitor conversion rates across various parameters like location, age, gender, and personalized metrics. Grant secure access to your campaign managers while ensuring they cannot view sensitive analytics within the platform. Cut costs by preventing messages to inactive or erroneous numbers through a streamlined three-step verification process, which includes verifying mobile operator activity and discarding landlines or incorrectly formatted entries. Track the entire conversion funnel to identify who has engaged, signed up, and made purchases. Ensure adherence to compliance regulations with multiple methods for managing unsubscribed individuals and effectively handle your lists by merging, extracting, and targeting specific audience segments. Additionally, consistently improve your strategy based on insights derived from data analytics to boost overall campaign effectiveness, and remain flexible to adapt to emerging trends in the market.

What is GirikSMS?

GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.

Media

Media

Integrations Supported

Cellcast
ChatGPT
Facebook Messenger
MailPipe
Meta AI
Salesforce
TUNE
Telnyx
Twilio
WhatsApp

Integrations Supported

Cellcast
ChatGPT
Facebook Messenger
MailPipe
Meta AI
Salesforce
TUNE
Telnyx
Twilio
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$100.00/one-time
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Edge Opti Tech

Date Founded

2017

Company Location

Israel

Company Website

smsedge.io

Company Facts

Organization Name

GirikSMS

Date Founded

2021

Company Location

United States

Company Website

www.giriksms.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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