Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is SOFTWater?
SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.
What is Edmunds Utility Billing?
Ensure the uninterrupted functioning of your local government's utility services with Edmunds Utility Billing Software. This all-encompassing solution is designed to serve both residential and commercial sectors, facilitating effective management, billing, and reporting of utility services through a single, cohesive module. Tailored to handle both metered and standard billing, our software boasts a comprehensive suite of tools that integrate smoothly, enhancing the experience for service providers and customers alike. It provides flexible integration options with meter reading devices, cash collection systems, and a variety of other modules from Edmunds. Users have the ability to access and analyze crucial data that is aggregated from multiple sources, such as your meter software, parcel information, the complete Edmunds financial software suite, inventory management, work orders, and beyond. By optimizing these operations, the software not only supports effective service delivery but also significantly boosts overall operational efficiency. Moreover, the enhanced reporting features enable decision-makers to gain valuable insights that drive continuous improvement and strategic planning for community services.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Intedata Systems
Date Founded
1986
Company Location
United States
Company Website
www.intedata.com
Company Facts
Organization Name
Edmunds GovTech
Date Founded
1972
Company Location
United States
Company Website
www.edmundsgovtech.com/local-government-utilities/
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management