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What is SOFTWater?

SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.

What is OpenFlows WorkSuite?

OpenFlows WorkSuite unites Bentley's top-tier hydraulics and hydrology applications, OpenFlows Water and OpenFlows Sewer, into an all-encompassing solution tailored for the comprehensive planning, design, and evaluation of water distribution as well as sanitary and combined sewer systems. This cohesive package empowers utilities of all sizes, in addition to engineering firms, to create intricate models of water networks while enabling them to explore multiple scenarios, track asset performance, and adhere to regulatory requirements. With improved interoperability and geospatial integration, this solution supports analyses related to fire flow and water quality, enhances energy and capital expenditure efficiency in water distribution systems, and offers assessments of flood depth and velocity, along with wet-weather calibration and SCADA data integration for both sewer and stormwater systems. Users are presented with three service levels: Standard (with a capacity for 1,000 pipes), Advanced (5,000 pipes), and Ultimate (unlimited pipes), each providing increasingly sophisticated modeling features. Furthermore, this adaptable structure allows users to select the ideal package that aligns with their unique project demands and specifications. Overall, OpenFlows WorkSuite facilitates a more efficient and effective approach to managing water infrastructure challenges.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$3,870 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intedata Systems

Date Founded

1986

Company Location

United States

Company Website

www.intedata.com

Company Facts

Organization Name

Bentley

Date Founded

1984

Company Location

United States

Company Website

www.bentley.com/software/openflows-worksuite/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

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