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What is STEWARD by SOLEUM?

STEWARD is a cloud-driven platform that incorporates AI product specialists into software and institutional frameworks in a governed manner. It includes a conversational widget and chat API, along with a knowledge base that extracts answers from specified documentation, ensuring proper citation of sources. To deliver real-time information, it utilizes a host product's configured REST API, accessing it with the end user's credentials and analyzing the resulting data securely within a sandbox environment. The system sets evidence thresholds to decide when to withhold responses based on unreliable sources. Moreover, STEWARD keeps meticulous records and audit trails for all responses and configuration changes, while monitoring usage through insight credits. Teams can easily integrate the expert into their projects using HTML, React, or Angular snippets, or they can opt for the chat API for seamless incorporation. This solution is specifically designed for software companies, developers, client-serving agencies, and organizations aiming to provide contextual help within the products their users are already familiar with. A free plan is available, while premium plans offer improved capacity and data retention features. Furthermore, STEWARD is committed to enhancing user experience by ensuring that the information delivered is both precise and aligned with the user's specific requirements, ultimately fostering greater user satisfaction and engagement.

What is AidEcho?

AidEcho is a web-based AI-powered customer support platform tailored for businesses looking to effectively manage visitor inquiries and facilitate communication with their staff. The system adeptly navigates a company's website and relevant documents, while also being capable of utilizing uploaded resources, such as PDFs, as a knowledge base. By drawing on this information, the assistant delivers responses that are linked to their original sources, captures potential leads, and can effortlessly transfer conversations to human agents while preserving the chat history for continuity. Teams can personalize the appearance of the chat widget, set business hours, oversee escalation processes, allocate discussions, and assess support metrics. The installation process for websites is uncomplicated, requiring only a brief code snippet, and it includes integrations with e-commerce platforms like Shopify and WooCommerce, enabling access to up-to-date product information, inventory levels, and verified order details. AidEcho provides a free tier that supports one store, allows for up to 50 pages or documents, and enables 80 AI-generated responses each month; paid plans start at $49 per month, unlocking additional features and functionalities. With its comprehensive capabilities, AidEcho not only boosts customer engagement but also streamlines support operations, making it a valuable asset for businesses. Furthermore, the platform's ability to adapt to various business needs ensures that it remains a relevant solution as companies grow and evolve.

Media

Media

No images available

Integrations Supported

Amazon Bedrock

Integrations Supported

Google Drive
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free plan: $0 forever, with 1 product, 1 data source, and 50 monthly insight credits. Starter: $49 monthly or $490 annually (2 months free), with 2 products, 3 data sources, and 180 monthly credits. Growth: $299 monthly or $2,990 annually (2 months free), with 5 products, 5 data sources, and 1,200 monthly credits. Enterprise pricing is custom by contract. Optional credit bundles: 500 for $150, 2,500 for $700, or 10,000 for $2,500. Prices are in USD before tax.
Free Version

Pricing Information

$49/month
The Free plan costs $0 and includes one store, 50 pages and documents, and up to 80 AI replies per month. The Starter plan costs $49 every 30 days or $490 per year and includes two stores, 100 pages and documents, up to 900 replies per month, and two teammates. Additional teammate seats cost $10 per month, and message packs are available as one-time purchases.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SOLEUM

Company Location

United States

Company Website

soleum.io/steward/

Company Facts

Organization Name

RageEdge AI

Date Founded

2025

Company Location

India

Company Website

aidecho.com

Categories and Features

Conversational AI

Not specified

Categories and Features

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