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What is STEWARD by SOLEUM?

STEWARD is a cloud-driven platform that incorporates AI product specialists into software and institutional frameworks in a governed manner. It includes a conversational widget and chat API, along with a knowledge base that extracts answers from specified documentation, ensuring proper citation of sources. To deliver real-time information, it utilizes a host product's configured REST API, accessing it with the end user's credentials and analyzing the resulting data securely within a sandbox environment. The system sets evidence thresholds to decide when to withhold responses based on unreliable sources. Moreover, STEWARD keeps meticulous records and audit trails for all responses and configuration changes, while monitoring usage through insight credits. Teams can easily integrate the expert into their projects using HTML, React, or Angular snippets, or they can opt for the chat API for seamless incorporation. This solution is specifically designed for software companies, developers, client-serving agencies, and organizations aiming to provide contextual help within the products their users are already familiar with. A free plan is available, while premium plans offer improved capacity and data retention features. Furthermore, STEWARD is committed to enhancing user experience by ensuring that the information delivered is both precise and aligned with the user's specific requirements, ultimately fostering greater user satisfaction and engagement.

What is Qiscus?

Elevate your customer engagement strategy by utilizing over 20 channels within a single platform, ensuring an outstanding experience through Qiscus. Transform potential leads into actual conversions, resolve complaints swiftly, and effectively promote your offerings with our integrated features. A cohesive dashboard merges channels such as WhatsApp, Facebook, Instagram, and LiveChat, enabling seamless interaction management. Incorporate a chat widget into your website and mobile applications for effortless customer access. Acquire in-depth insights into your customers, agents, and communication channels through extensive analytics. Our platform also supports integration with various systems to enhance automation and drive growth. Countless businesses have successfully catered to millions of customers with Qiscus' cutting-edge solutions, distinguishing themselves in a competitive market. By fostering customer trust throughout their journey, you can minimize lead leakages and enhance response times. Welcome your customers onto a unified platform, efficiently managing their profiles with robust CRM tools. Address inquiries, highlight your products, and organize customer data through CRM and tagging for improved management. Additionally, facilitate efficient support with a multichannel inbox that bolsters overall communication. This comprehensive strategy not only refines customer interactions but also significantly enhances brand loyalty, creating lasting relationships. Ultimately, leveraging these capabilities will empower your business to thrive in an increasingly digital world.

Media

Media

Integrations Supported

Amazon Bedrock

Integrations Supported

Facebook
Facebook Messenger
Google Business Messages
Google Play
Instagram
LINE
LiveChat
Microsoft Teams
Telegram
WhatsApp
X (Twitter)
YouTube
Zalo

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free plan: $0 forever, with 1 product, 1 data source, and 50 monthly insight credits. Starter: $49 monthly or $490 annually (2 months free), with 2 products, 3 data sources, and 180 monthly credits. Growth: $299 monthly or $2,990 annually (2 months free), with 5 products, 5 data sources, and 1,200 monthly credits. Enterprise pricing is custom by contract. Optional credit bundles: 500 for $150, 2,500 for $700, or 10,000 for $2,500. Prices are in USD before tax.
Free Version

Pricing Information

$50 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SOLEUM

Company Location

United States

Company Website

soleum.io/steward/

Company Facts

Organization Name

Qiscus

Company Location

Indonesia

Company Website

www.qiscus.com/id

Categories and Features

Conversational AI

Not specified

Categories and Features

Conversational AI

Not specified

Conversational Marketing

Multi-Channel Communication

Customer Communications Management

Multi-Channel Communications

Customer Service

Not specified

Customer Success

Not specified

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