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Ratings and Reviews 0 Ratings
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Vehicle Acquisition Network (VAN)Vehicle Acquisition Network (VAN) is buy center software for franchise and independent auto dealerships, built for buying used cars directly from private sellers. Dealers use it to buy from consumers in their market before those cars reach the auction lane. How it works: - VAN scans 25+ online marketplaces for for-sale-by-owner vehicles and puts them in one dashboard, matched to your buy box (year, make, model, mileage) inside your territory. - It filters out listings from other dealers, scam listings, and Do-Not-Call numbers, decodes each VIN, and adds live market valuation. - Your buyer calls, texts, and emails sellers from inside VAN, and every conversation stays attached to the vehicle. - One click pushes a car into vAuto, where your manager appraises it. CARFAX and AutoCheck reports run inside VAN. - VAN runs inside VINCUE Buy Center Pro as VAN Mode, where VINCUE applies your buy plan to each private-seller car. Plans: - Professional ($1,695/month): the core platform plus an Acquisition Coachâ„¢, an experienced private-party buyer who meets with your team. Every plan includes one. - VAN Accelerateâ„¢ ($2,495/month): adds automated text and email outreach, automated follow-up for unresponsive sellers, automatic replies to KBB ICO leads within minutes, and automatic responses to AccuTrade leads. - VAN Managed Buyerâ„¢ ($5,995/month, 90-day initial term): VAN hires, trains, and manages a full-time buyer who works only for your store on sourcing, outreach, and negotiation. Your desk inspects, makes the final buy decision, and signs the check. Listed prices are starting rates; final price depends on territory size and number of users. Software plans go live in about four days, and Canadian dealers are billed in CAD. VAN was founded in 2013 by Tom Gregg and serves dealers in the United States, Puerto Rico, and Canada. To see VAN on your market, call 855-952-4949.
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What is STELLA?
STELLA is a cutting-edge digital voice assistant designed to handle an endless volume of calls simultaneously, expertly managing inquiries, answering frequently asked questions, and arranging service appointments with ease. With STELLA Automotive, you can boost your customer satisfaction ratings while cutting costs effectively. Clients benefit from quick resolutions without the hassle of long wait times or frustration, as STELLA answers calls on the first ring. Crafted by a skilled team of engineers and scientists, STELLA's conversational AI is specifically developed to cater to the unique requirements of car dealerships and their clientele. This groundbreaking solution not only streamlines operations but also aids in staff retention and guarantees a satisfactory customer experience with minimal exertion. Distinguished as the most advanced AI in the automotive industry, STELLA is constantly progressing and refining her capabilities. Moreover, she operates without per-minute charges, so as her call volume rises, your dealership's expenses will remain consistent. STELLA is a user-friendly technology that integrates effortlessly into your existing systems, necessitating no alterations to current processes or additional training for your staff, which facilitates a seamless shift toward improved operational effectiveness. Ultimately, STELLA represents an innovative leap forward in how car dealerships can enhance customer interactions while fostering a more efficient workplace.
What is Mia?
Mia is a cutting-edge conversational assistant tailored for car dealerships, facilitating the automation of both incoming and outgoing customer interactions at any time of day. It skillfully handles phone calls, texts, and emails, offers support in multiple languages, and can efficiently arrange appointments or route inquiries based on the dealership’s protocols. By integrating effortlessly with dealership systems, including inventory management, customer relationship management, and service scheduling, Mia guarantees that responses are both coherent and aligned with brand guidelines. This revolutionary agent functions across various operational areas—sales, service, and reception—turning lost opportunities into potential revenue streams while alleviating human staff from repetitive tasks. Mia ensures round-the-clock availability, maintains a seamless conversational experience, and is equipped to manage multiple languages, with the capability to escalate matters to human employees when needed. By optimizing operational workflows, Mia not only improves the customer experience but also dramatically enhances efficiency within the dealership setting, paving the way for smarter customer interactions. Ultimately, Mia represents a significant leap forward in how dealerships can engage with their clients, ensuring that they remain competitive in an ever-evolving marketplace.
Integrations Supported
Integrations Supported
Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
vAuto
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
STELLA
Company Location
United States
Company Website
www.stellaautomotive.com
Company Facts
Organization Name
Mia
Company Location
United States
Company Website
www.mia.inc/
Categories and Features
Auto Dealer
Not specified
Voice Bot
Not specified