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What is SULTS?

SULTS replaces the patchwork of spreadsheets, chat groups, and disconnected SaaS tools that typically hold multi-location operations together. Instead of stitching point solutions, operations leaders get one system where field teams complete compliance checklists, escalate issues through the help desk, finish required training, receive company announcements, and access approved supplier catalogs. Today +1,500 organizations run SULTS across +92,000 units and +600,000 users. The platform serves franchise networks, retail chains, industrial plants, agribusiness operations, healthcare groups, educational networks, and service businesses. Customer networks range from 5 to +3,000 units. Notable names include Coca-Cola, Sherwin-Williams, Habib's, Track&Field, and Beto Carrero World. What makes SULTS different: per-unit billing aligned with operational footprint, +25 native modules (no per-module upcharge), offline mobile apps, public REST API, and native Zapier plus Make connectors.

What is Haptik?

Haptik stands as the foremost Conversational AI enterprise globally, having connected with over 100 million devices and facilitated more than 2 billion conversations. Their advanced virtual assistant solutions empower Fortune 500 companies to enhance customer service, cut down operational expenses, and boost revenue. The company has been honored with several prestigious industry accolades, such as the Frost & Sullivan Award for Conversational AI Company of the Year in 2018, along with being listed by AI Time Journal as one of the Top 25 AI Companies in 2018. Notable clients and partners include Oyo Rooms and Samsung, showcasing Haptik's strong presence in the market. Additionally, Haptik became a part of the Reliance Group of Companies following a significant acquisition in April 2019, valued at $100 million, further solidifying its stature in the industry. This acquisition has enabled Haptik to expand its innovative solutions and reach even more customers around the world.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Salesforce
Sell.Do
Shopify
WhatsApp
Zapier
Zendesk
Zoho SalesIQ

Integrations Supported

Facebook
Facebook Messenger
Salesforce
Sell.Do
Shopify
WhatsApp
Zapier
Zendesk
Zoho SalesIQ

API Availability

Has API

API Availability

Has API

Pricing Information

$10/month per unit
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SULTS

Date Founded

2018

Company Location

Brazil

Company Website

www.sults.com.br/

Company Facts

Organization Name

Haptik

Date Founded

2013

Company Location

India

Company Website

www.haptik.ai/

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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