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What is SVRX?

Edigin has developed sophisticated call recording and quality monitoring solutions that are compatible with most of today's communication systems. Their SVRX recording solution integrates effortlessly with these systems, guaranteeing the collection of critical communications alongside relevant call information. This adaptable solution is designed to support multi-site distributed architectures and performs reliably in redundant settings. It also includes features such as integrated screen capture, agent evaluation, and customizable reporting analytics tailored to meet a variety of requirements. Compatible platforms encompass leading names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX enables passive tapping on T1/E1 and analog trunks, along with digital stations for these systems, while also supporting analog stations and port mirroring based recording for VoIP. Additionally, it accommodates a range of VoIP protocols, including Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, establishing it as a thorough solution for various communication environments. With such a broad range of compatibility, Edigin's products empower organizations to efficiently monitor and assess their communication practices, ultimately enhancing operational effectiveness and decision-making processes.

What is Ericsson Session Border Controller (SBC)?

The Session Border Controller (SBC) from Ericsson is an advanced, virtualized product designed to provide security and seamless interoperability for IMS and various networks, effectively handling both signaling and media. It acts as a versatile solution catering to multiple services such as Voice over LTE (VoLTE), Voice over Wi-Fi (VoWiFi), Video over LTE (ViLTE), Rich Communication Services (RCS), fixed VoIP, interconnection, and web communication applications. This SBC can be deployed on almost any x86 hardware within several cloud environments, including OpenStack, VMware, and Ericsson NFVI. Additionally, it has been validated on Ericsson's software-defined infrastructure (SDI) and can integrate into standardized industrial setups. The SBC's architecture employs a centralized control approach while managing media operations in high-traffic scenarios, thereby minimizing media latency and optimizing transmission expenses. With its wide range of features and integrative capabilities, the Ericsson SBC enables service providers to streamline their requirements into a single product, significantly leading to reductions in operational expenditure (OPEX). This integration of services not only boosts operational efficiency but also simplifies the management of varied communication solutions, making it easier for operators to oversee their processes and enhance service delivery. Ultimately, the Ericsson SBC stands out as a crucial asset in modern telecommunications infrastructure.

Media

Media

Integrations Supported

Integrations Supported

OpenStack
VMware Cloud

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Edigin

Company Website

edigin.com/call-recording/

Company Facts

Organization Name

Ericsson

Date Founded

1987

Company Location

Sweden

Company Website

www.ericsson.com/en/portfolio/cloud-software-and-services/cloud-core/communication-services-udm-and-exposure/communication-services--udm/cloud-ims/session-border-controller

Categories and Features

Call Recording

Archiving
Call Sharing
File Transfer
On-Demand Recording

Categories and Features

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