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What is Saber Feedback?

Incorporating a feedback button on your website is a strategic move to tackle critical bugs, improve user experience, and gain invaluable insights from your customers. This straightforward feature can be implemented on any page and includes the ability to capture screenshots. By utilizing a visual tool for feedback collection that works directly on your site, you can gather user input seamlessly, eliminating the need for tedious email correspondence or overwhelming ticketing systems. Users are empowered to share their thoughts easily through screenshots and written comments, all without having to leave their current page. You can also design specific feedback forms tailored to your requirements for collecting more precise information. Given that customers are often the first to notice bugs and usability challenges, it is crucial to enable them to provide immediate visual feedback whenever they encounter an issue. In addition, the system automatically collects technical details such as the user's operating system, browser type and version, and any JavaScript errors, which streamlines your troubleshooting process and saves you time. This proactive feedback mechanism not only enhances communication but also builds a stronger connection between you and your users, ultimately fostering a more engaging and responsive online environment. By prioritizing user feedback, you can continuously refine your website and address issues before they escalate.

What is FeedBlox?

FeedBlox is a cutting-edge feedback widget created for websites, which enables users to effortlessly provide praise, suggestions, and report bugs while offering developers crucial context. By simply embedding a single script tag into their live site, users can submit a variety of feedback that includes console logs, network errors, JavaScript stack traces, and details about clicks leading up to the problem. All gathered reports are neatly organized in a centralized inbox for convenient access and management. This tool is specifically designed for SaaS teams, freelance developers, agencies, and support groups aiming to gain authentic user insights without lengthy interactions. The service offers a free plan that accommodates up to three sites and allows 150 reports monthly without the need for a credit card. For users requiring enhanced features, the Pro version is available at $10 per month, offering unlimited reports alongside additional functionalities such as screenshots, session recordings, webhooks, and team collaboration options, with the first month provided at no charge. The Max plan, which caters to those with higher reporting needs, is priced at $49 per month. A significant aspect of FeedBlox is its commitment to user privacy, as it does not utilize tracking cookies and adheres to GDPR compliance. Furthermore, its easy installation process and intuitive interface make it an invaluable resource for teams striving to refine their products based on authentic user feedback, contributing to a more streamlined development process. Ultimately, FeedBlox empowers organizations to better understand user experiences and improve their offerings accordingly.

Media

Media

Integrations Supported

Asana
Basecamp
Bitbucket
GitHub
GitLab
Jira
Mailchimp
Moodle
Redmine
Shopify
Slack
Trello
WordPress
Zapier
Zendesk

Integrations Supported

Asana
Basecamp
Bitbucket
GitHub
GitLab
Jira
Mailchimp
Moodle
Redmine
Shopify
Slack
Trello
WordPress
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$9/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saber Feedback

Date Founded

2011

Company Location

Spain

Company Website

saberfeedback.com

Company Facts

Organization Name

FeedBlox

Date Founded

2026

Company Location

United States

Company Website

feedblox.net

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

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