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What is Sahakaar?

Sahakaar serves as an all-encompassing online platform designed specifically for Credit Cooperative Societies, equipped with a diverse range of tools that facilitate the simplification of numerous operations. Users can conveniently view the Balance Sheets from each branch, as they are all linked, which removes the hassle of individually submitting reports. Agents are compensated for their services through commissions, ensuring they receive fair pay for their efforts. Shinewell Innovation, headquartered in Jodhpur, focuses on providing software products and consulting services, delivering innovative, reliable, and affordable solutions customized to meet our clients' demands. Our dedication to outstanding service is reinforced by a committed team, which boosts productivity and guarantees superior performance. With strong technological capabilities, we provide quality-assured software services to our international clients, all while optimizing their return on investment. We are unwavering in our ethical principles, vision, and mission to assist you in achieving your business goals, building lasting partnerships grounded in trust and mutual success. This approach not only fosters client satisfaction but also enhances our reputation as a leading provider in the industry.

What is Lynq by Agent IQ?

Lynq, developed by Agent IQ, represents a cutting-edge relationship banking platform powered by artificial intelligence, designed to help financial institutions improve customer relationships beyond the confines of traditional branch settings. This platform combines instant AI-driven self-service options with easy access to personal bankers, allowing clients to receive prompt answers and tailored support effortlessly. Key features include asynchronous messaging, video conferencing, voice calls, co-browsing capabilities, and secure file sharing to enhance communication. The AI further supports employees by suggesting responses, automatically tagging conversations, translating messages, and summarizing discussions to boost productivity. Teams can efficiently coordinate outreach initiatives using role-based routing, organized queues, SMS notifications, push alerts, and proactive updates to keep clients informed. Management has access to analytical tools that observe discussion trends, evaluate sentiment, and monitor resolution times for ongoing improvement. Lynq is designed for seamless compatibility with existing digital banking and customer relationship management systems through APIs and webhooks, ensuring a smooth implementation process. Security protocols adhere to SOC 2 standards, with single-tenant hosting located in the United States and strong encryption safeguarding data both during transmission and storage. Moreover, financial institutions can personalize user experiences to cater to distinct customer demographics, branches, and service lines, resulting in a more customized banking journey. This all-encompassing strategy not only fortifies customer relationships but also fosters growth in an increasingly competitive banking environment, ultimately leading to enhanced customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25000.00/month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Shinewell Innovation Softech

Date Founded

2013

Company Location

India

Company Website

sahakaar.com

Company Facts

Organization Name

Agent IQ

Date Founded

2015

Company Location

United States

Company Website

www.agentiq.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking

Categories and Features

Banking

Not specified

Customer Engagement

Not specified

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